River Rock Casino Resort

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Mixed Bag

1. Truly enjoyed the comforts of the room. Extremely confortable bed. 2. Hotel staff very nice. 3. Buffet dining area very nice but my husband and I did not enjoy the food. 4. Food selection was limited and what we selected was cold by the time we sat down to eat. I'm accustomed to Las Vegas casinos and casinos in southern states where the food selections appear to be unlimited. 5. The smoke free casino was extremely enjoyable. I'm not a drinker but sometimes I do enjoy having a complimentary mixed drink at casinos in the US. So I found it interesting that the drink of choice in the casino was coffee or tea. 6. We converted USDs to canadian money at the cashier's booth and found it very inconvenient that the casino would not buy back USDs after an allotted time. Before we left BC, we had to find a bank to get cash in canadian dollars for USDs 7. The skytrain across the street from the casino made downtown Vancouver very accessible.

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Fantastic views

We had a two-bedroom suite overlooking the water. The views were fantastic and the room was very comfortable. Price is a bit steep but the two-bedroom suite sleeps four comfortably and has a very nice living room for small family gatherings.

Great Hotel - convenient to major highways

We enjoyed our stay - it is close to the airport and we could hear the planes up to about 11:00 p.m. The hotel was under construction, which didn't really pose a problem. My biggest complaint is the lack of places to eat. The food court was pretty good, but they could use a nice place for breakfast - the coffee cafe was not open while we were there. The pool and hot tub were great and overall we had a nice stay - rooms were very nice.

Good Comfortable Hotel

Very nice upon arrival, hotel room was good size, clean and comfortable....casino not too loud and just the right size.

Great room for the money

Clean, spacious room. Good value for the money.

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Always a class act.

One of the best deals in Richmond and right on the Canada Line.

Comfortable Rooms, Good Value

My wife and I went on vacation to Vancouver for our one-year anniversary. Overall, we had a good experience. The room was excellent, and we were happy with our stay overall. There was construction going on at the hotel, but they did a great job keeping it out of sight and sound. The food options weren't great, though we did have a good experience at their high-end restaurant. If we are in Vancouver again, we would stay here again, for sure.

Construction and Service

I first arrived coming up the back entrance due to a serious backup at the tunnel. The hotel is located in what appeared to be an old industrial area. The service of the staff was outstanding. The minibar in the room was broken and we couldn't use it to keep our items cold during our stay. I placed a call to the front desk and within five minutes a refrigerator was at the door waiting to be used by us. Valet attendants were very polite and I didn't have to change my seat after they drove my car. I had a very cool view of the Vancouver airport from the room, complete with landings and take off occurring directly over our room. The room was mostly sound-proof. The sound from the jets wasn't too bad. The only problem I had was that construction began at 7am and it sounded like these guys were banging on the wall inside my room. Very unpleasant.

Thumbs up for the River Rock

Nice rooms, not too expansive but a one room suite was configuable for 2 adults and two kids. We had the least expensive rooms, on the 5th floor, which don't have much a view (a cooling tower) on the East tower, but that was fine for us. We tried two restuarants: the Buffet which is really pricey for families, but is a cut above the usual steam table fare that "buffet" conjures up. We wouldn't do it again - Richmond has great restaurants and this one seem over priced. We also tried the food court - this was surprisingly good (nice stirfrys and noodle dishes), but located in the casino, so your children can't accompany you there. Roughly $10 (CDN) per dish. The riverside location is a bit sketchy, a pretty industrial neighborhood, but nice views of the (industrial) riverfront. Again, not an issue for a family who's interested in Richmond and Vancouver sights. There is a elevated train station under construction just outside the hotal, so it should be very convenient to get into Vancouver in the future. For the kids, there's a nice smaller indoor pool, with a waterslide that entertains, if considerably smaller than commercial waterparks. There are towels and showers at poolside and a basic excercise room just overlooking the pool. Our 7 and 8 year olds loved everything. On balance, we recommend the River Rock: good value, decent location (relative to Vancouver) and decent amenities, in a clean hotel. (The hotel is undergoing construction in August 2009).

It depends

If you want to see Vancouver, then don't stay at the River Rock. It is pretty far from downtown and, when we stayed there, the Skytrain did not run to the River Rock. Once it does, it will make downtown Vancouver much more accessible. The rooms were great, the service was great, the casino was fun. But, the neighborhood where the River Rock is located is not any of these things. It is a toss up - if you want a get away at a hotel, stay there. If you want to spend time in Vancouver, stay closer to the city.