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Boston Omni Parker House Hotel, Boston, MA

Boston Omni Parker House Hotel

Star rating: 4.0 of 5
60 School St
Boston, MA, 02108
866-539-0036
Average Rating
4.4
Recommend
90%
507 Guest Reviews

from $101.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 19

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Review Details for Boston Omni Parker House Hotel:

  • 90% Recommend
  • 4.4 Average Rating
  • 507 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.4
Room Comfort
4.2
Room Cleanliness
4.6

Nothing is more important than the opinions of our guests.

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All Trip Types
(507 ratings)
Average Rating 4.4 of 5
Business
(85 ratings)
Average Rating 4.0 of 5
Romance
(106 ratings)
Average Rating 4.5 of 5
Family
(70 ratings)
Average Rating 4.6 of 5
With Friends
(65 ratings)
Average Rating 4.5 of 5
All Others
(181 ratings)
Average Rating 4.4 of 5

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Not Recommended

Trip Type: With Friends Review 1 of 53
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
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needs improvement

The room was booked as a de/luxe king size bed room ... at arrival I had a Queen size bed and was told I had "requested" a King ... not true...I had booked a King ,so my confirmation said .. the bathroom was the size of a broom closet...on opening the bathroom door it hit the toilet therefore you had to squeeze through...one club chair in this "de/luxe"room ... the other person had to sit on bed to view T.V.which had 6 channels only .... in my opinion the accomadation was no better than an ordinary motel ...

 

Not Recommended

Trip Type: With Friends Review 2 of 53
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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No (0)
Avoid the Omni.

Tiny rooms and bad customer service. I would avoid this hotel.

 

Not Recommended

Trip Type: Overnight Stay Review 3 of 53
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 4 of 53
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Tiny, tiny closet sized room. Terrible.

Tiny, tiny closet sized room. Such and expensive hotel should provide more spacious accommodations.

 

Not Recommended

Trip Type: Romance Review 5 of 53
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
1.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 6 of 53
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Very good location, very small bathroom

Beds were not very comfortable and too small. Bathroom was too small for a 4 star hotel

 

Not Recommended

Trip Type: Business Review 7 of 53
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
No (0)
Bath took 1 hr to drain

I had a shower and the drain took 1 hour to drain, the fire alarm went off, we we turned on the heater a little. Also the room smelled. Moreover, in regards cost parking with the hotel over night was a whopping 40.00

 

Not Recommended

Trip Type: Business Review 8 of 53
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
1.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Bad room for the money

This hotel is simply over priced, the reception was border rude and certainly passing on her bad day to me. The room is kinda small and ok if it was $50 cheaper. not worth the money, many better hotels in boston.

 

Not Recommended

Trip Type: Special Event Review 9 of 53
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
My Room Was A Joke

I would not have put my dog in the room I was first given. It looked like a lein closet that had been converted into a "room". I had to pay extra for a room wher you could actually walk around the bed. The second room would have been exceptable at the inital rate. The frist room was so small that if the door was open you could not get between it and the small chest of drawers (which the TV sat on) or even see the bathroom. The window looked out onto a small space between two buildings that was coverd with pigon droppings. YUK! The ice bucket had to be located by the bellman behind the TV (nowhere else for it to sit). If I were the Omni I would be embaressed to even offer such a room. It really cheapened by opinon of the chain, and I will not stay in any of their hotels again.

 

Not Recommended

Trip Type: Romance Review 10 of 53
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Not to cool for Red Sox Fans

The hotel itself is somewhat old and charming on the inside....However, the room was so tiny that we had to walk sideways to get from the bed to the bathroom in order to fit between the dresser and the bed. Was very dissapointed to find that we had to go down to the lounge at 10:30 pm to watch the Boston Red Sox Game....who would believe that in Boston you can't get the game from your Hotel Room! Wouldn't stay there again unless I was guaranteed a bigger room and the Sox were not on.

 

Not Recommended

Trip Type: Not Provided Review 11 of 53
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (0)
No (0)
not worth it

maid service cleaned rooms near ours at 10:30 at night made a bunch of noise - room was small - person at the front desk was rude

 

Not Recommended

Trip Type: Special Event Review 12 of 53
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
1.0
Room Cleanliness
3.0
Was this review helpful?
Yes (3)
No (1)
Cramped Room

The room was very small with only a few feet of space around the bed. The double bed is too small for two people. The bathroom was furnished with a pedsestal sink and had no counter space for toiletries.

 

Not Recommended

Trip Type: Special Event Review 13 of 53
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (1)
Needs Improvement

We had a room on the third floor and asked for something higher up. We did get a room on the 10 floor but it had a view of a brick wall on one side, and we could see out the other window due to the air conditioner. For a deluxe room we were expecting more.

 

Not Recommended

Trip Type: Family Review 14 of 53
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (1)
tiny rooms!

While this hotel is very nice, I would not recommend it for a family of 4 or more. The rooms were so small, that we had to line the walls with our suitcases because there was no room for them. This left very little room to walk around the beds.

 

Not Recommended

Trip Type: Family Review 15 of 53
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
Was this review helpful?
Yes (2)
No (1)
Needs view of customer satisfaction

There were pieces of hair and something on the bed. The bath room was small and no bath tub is equipped. I could not relax on the bed because the height of bed was 3 ft.

 
 
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