Ramada Plaza Hotel & Suites-Phoenix Metrocenter

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Great for the money

It was okay, We just checked in to sleep, got there late. The front desk staff was not to friendly, the elevator did not work, had to call the front desk for that issue. Had to go back down to the front desk for the remote, not to convenient. Had cold brkfst only. But was good if you're going to check in late and go right to bed.

I enjoyed my stay at the Ramada Plaza Hotel!

Although I travel quite a bit to Arizona, I had never stayed at the Ramada Plaza Hotel. To my surprise, I was very pleased overall. First off the rate of the room was great. I was traveling and didn't want to spend too much money on hotel faire. Even though the hotel desk operator informed me that the rates currently were "summer rates", it was worth it. The hotel had a spacious room, with very renovated upgrades in it. A spa like bathroom with sliding entrance door, mini fridge/microwave combintation. As well a great air conditioner that was almost at times too cold. But with staying in AZ, that was fine. I was centrally located near a mini shopping mall, well known eateries, and everyone that assisted me at the hotel was friendly. I was even able to order take out, which was delivered to my hotel room, and received a discount, since the hotel has a relationship with the restaurant. Overall, I enjoyed my stay. And I would definitely stay at the Ramada when visiting the Phoenix area.

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Good value for the price

Remodeled, modern room. Great value for the price.

Nice Place to stay.

We always try to stay here on our way ot of AZ.

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Good hotel, bad front desk help

The hotel was clean and comfortable. The bed was comfortable and has a modern decor. The only real bad side was the front desk clerk, she was not friendly and it appeared that I was bothering her on check-in. She did not inform us of anything but just where our room was. The maids were very friendly and tried to be helpful whenever possible, this I feel made up for the rude check-in experience. Overall, I will stay here again. I was a relaxing stay, once you pass the check-in process.

very nice for the price

Over all, I was very pleased with the room. It had a nice feel to it. Great beds, good towels and the upgraded features in the bathroom were a nice surprise. Although they only had 1 packet of coffee and there was two of us. The desk staff in the morning was not as nice as the evening staff. The restrant was closed for some reason so breakfast was a bit, disappointing....A brown bag with an apple, nutrigrain bar, a packaged danish, and a bottle of water. It could have been worse though. Overall the best part was the room. I would stay again.

Outstanding Hotel, for the lowest price!

I was searching for a hotel for the lowest price and was amazed to find this one, I got a deluxe king suite with a walk in shower and it was just beautiful! very friendly staff and well manicured grounds. i would highly recommend this hotel to others!

Surprised!!

Very nice hotel for the price paid. Free breakfast, great front desk. Great staff!!

Very Clean room

Check in was easy and clerk was very nice. The room was better than I expected and very nice smelling. I like the no smoking policy that the hotel has. I beleive the rooms were recently remodeled. If I was in the area I would stay there again. The downside of this hotel was the breakfast. A bag with water, granola bar, apple and danish is not my idea of a continental breakfast. They had no tea bags only coffee in room. When I asked the desk for tea they said they didn't have any.

A few things

This property advertised a hot American breakfast buffet but it was not offered at the time of my stay. The restaurant on site was completely shut down, so there was also no room service, which was advertised as well. There also wasn't a phone book in the room, so I couldn't even find the nearest pizza delivery. The front desk staff was friendly and efficient, the housekeeping exceeded what I expected. The beds were comfortable and the mini-fridge was clean and free of the odors I've experienced in other hotel fridges. The entrance could be better marked, but parking wasn't an issue. Wireless service was spotty, and the TV remote didn't work well. All in all, I'd consider staying here again, but I'll make sure I research restaurants nearby before I leave home.