Chicago's Essex Inn

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Average quality hotel

this is a good alternative if it's a high traffic weekend and other hotels are too highly priced. the positives: pretty good pool area and workout area. nice flat planel tvs. negatives: outdated decor & lobby, narrow dark halls . ice machines on alternating floors, small outdated bathrooms

Small room

Room was clean, staff is freindly. That said, room and bathroom very small. You can walk to Soldier field and the museums. If you just want a place to crash and money is tight this will do. Step outside after dark and you will be instantly greeted by pan handlers, there is no doorman or visible security.

Too expensive

Breakfast not included. Valet Parking a bit pricey and beds not that comfortable. Had cheaper Hotels before that were much more satisfying.

Comfy room but noisy

Our room was small but very comfortable. Unfortunately I heard the 'L' all night long. In the morning the door appeared to thin as it banged each time another door opened and closed. I am thinking that perhaps the noise was due to the location of that particular room. I was somewhat disappointed but the price was right.

less than hoped for

the room was very small and the bathroom was nothing more than a tiny box. the cost was way too much for the room.

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Nice location high parking fee

Nice hotel, good location across from park and near Shedd Aquarium high parking fee added to cost of hotel & did not see this info when booking

Small and outdated

The Essex suffers from the effects of history. A queen size bed takes up a large footprint of the available square footage in the room. No coffee pot and a very small european style bathroom make for a cramped room. The bed was very comfortable, staff was friendly and the proximaty to Grant Park was awesome

Could've done better

I had reserved a double suite but upon checking in they only had standard rooms available which could accommodate us. There amenities such as the valet parking is a nice thought, but they don't tell you it costs you $37 a day to park. There was also a mini fridge in the room...which froze all our drinks. Don't really want to get started with all the maintenance and cleaning issues.

Misleading and needs improvement

During my stay at the Essex Inn Chicago, the air conditioning properly work 1 out of the 2 1/2 day is was a guest. When I asked the only time I saw maintenance he commented to me that I couldn't expect more from the A/C as it was an old unit from before the renovation. I complained 3 time to the front desk but there was only record of one, the time maintenance went to the room. Also I felt mislead during my stay at the Essex Inn in Chicago. When I arrived I parked at the hotel's parking garage, by the entrance a large sign read "in and out privileges are free to over night guest, however at check out I was informed an additional amount would be billed to my credit card for parking fees for both days of my stay totaling more than $70.00. A no point did any of the employees or parking attendants notify me of the possibility of additional charges for parking.

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Needa Improvement

Bad Experience!! Didn't meet expectations!!