Hilton San Diego Mission Valley

Not As Good As The First Time

The first we stayed there were only 2 of us so we had a nice king bed. This time there were 3 and we had 2 double beds - too small for a tall adult and teenager. The cable was not attached and we couldn't reattach it so we had to call - the service worker was rude. There was only one partial roll of toilet paper so we had to call for another roll. At 1 am, a man was threatening someone and yelling profanities in the hallway outside our room.

It's an "Okay" Hotel.

It was an "okay" hotel, but we'll probably look elsewhere for our next visit. It had a very nice breakfast buffet, and the staff was helpful. However, the parking is expensive ($14 a day). There is no mini-fridge or microwave in the rooms, which seems standard in competing hotels now. The hotel will charge you $15/day to bring a mini-fridge up to your room. Even though the WiFi is free, before you connect to it, you have to fill out a form on their website that you accept charges of $9.99/day for it. The front desk swears they edit this off the bill, but it made us nervous that we had to accept it in the first place. To top it off, we discovered several stains on the duvet cover on our bed. Of course the stained side was faced down, so we didn’t notice them until late at night when we were removing it from the bed. But ew!

Guest did not leave a comment.

Nice place

It was a nice room, but it seems like the nickle and dime you a bit. I don't travel much so I don't know if it's normal, but I thought it was kind of odd to be charged to park at the hotel. Also, they charge for wifi access.

Dislike

advertiseded as "Qeen" room beds are to small and are not "Qeen" sized beads, very uncomfortable is a short standard sized bed even for this price

Needs Imporvement!

It was an okay room but i didnt like how the elevators felt. they charged us for parking even thought it said it was going to be free parking all weekend. I wish i would have stayed somewhere else!!!

Not recommended

If you have teenage kids don't go there. The pool was very small and unattractive. No view. Room was clean but very noisy, you could of hear neighbors conversation. And by the way in addition to the price you paid there is a overnight parking fee of $14.99. The breakfast buffet was so simple and the charge was $12.99 + tax & tip. You could of have better food and service at Denny's. It was not worth spent there.

Guest did not leave a comment.

Guest did not leave a comment.

Hotel Room

The hotel was over booked and did not reserve the rooms we had booked. We booked two rooms with a king bed and got one room with a double and one room with two singles.

No air conditioning

Hotel's HVAC system was not working and they did not know when they would get it fixed. I waited 3 hours before I checked out. Staff did not even tells us when we checked in that the HVAC system was not working.

Insane valet fee

We stay in alot of Hotels, but have never been charged for valet, and even then 18.00 seems to be a rediculous amount. Then we didn't realize that we were going to be charged, and before checking in gave the valet attendent 3.00. So we paid 21.00 to park our car over night and he just had to go a few feet to retrieve it. Crazy!!

Ok but no extras

If I am paying a fair amount of money, I at least expect continental breakfast!

Guest did not leave a comment.