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Extended Stay America Louisville - St. Matthews, Louisville, KY

Extended Stay America Louisville - St. Matthews

Star rating: 2.0 of 5
1401 Browns Ln
Louisville, KY, 40207
866-539-0036
Average Rating
2.9
Recommend
71%
7 Guest Reviews

from $46.00

Lowest avg. nightly rate

This rate first available on Monday, Nov 23

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Review Details for Extended Stay America Louisville - St. Matthews:

  • 71% Recommend
  • 2.9 Average Rating
  • 7 Guest Reviews
Hotel Service
2.4
Hotel Condition
2.6
Room Comfort
2.9
Room Cleanliness
2.9

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All Trip Types
(7 ratings)
Average Rating 2.9 of 5
Business
(2 ratings)
Average Rating 3.5 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(0 ratings)
Average Rating 0.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(4 ratings)
Average Rating 2.5 of 5

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Not Recommended

Reviewed by a hotels.com guest on November 11, 2009 Trip Type: Overnight Stay Review 1 of 2
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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just alright

Location is good; it is by the interstate, near restaurants. 10-15 minutes from downtown. Staff was nice enough, but there was not the professionalism I would expect from a hotel. The people at the front desk wore very casual clothes (jeans and sweatshirt), so I did not know they even worked there until they offered to help me. When I checked in (6:30pm), there was no one in the office. The room itself was just okay. Seemed a little dated, and not as clean as I would have hoped. There was hair in various spots in the bed, including the pillow. The fridge was a little dirty. For the price, I guess it was sufficient, but next time I will pay the extra $10-$20 for a better hotel.

 

Not Recommended

Reviewed by a hotels.com guest on May 21, 2008 Trip Type: Not Provided Review 2 of 2
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Nasty Rooms

I thankfully brought my own sheets/blanket, pillows, and bath towels because the sheets and blanket had several cigarette burns in them, which the room was a none smoking room to begin with and the bath towels had pubic hair on them. The place was very nasty. I ended up staying with a realative there because of it.

 
 
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