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Doubletree Club Hotel Boston Bayside, Boston, MA

Doubletree Club Hotel Boston Bayside

Star rating: 3.0 of 5
240 Mount Vernon St
Boston, MA, 02125
866-539-0036
Average Rating
4.1
Recommend
83%
239 Guest Reviews

from $109.00

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This rate first available on Saturday, Dec 19

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Review Details for Doubletree Club Hotel Boston Bayside:

  • 83% Recommend
  • 4.1 Average Rating
  • 239 Guest Reviews
Hotel Service
4.1
Hotel Condition
4.2
Room Comfort
4.4
Room Cleanliness
4.3

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All Trip Types
(239 ratings)
Average Rating 4.1 of 5
Business
(48 ratings)
Average Rating 4.0 of 5
Romance
(20 ratings)
Average Rating 4.4 of 5
Family
(31 ratings)
Average Rating 4.0 of 5
With Friends
(48 ratings)
Average Rating 4.2 of 5
All Others
(92 ratings)
Average Rating 4.1 of 5

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Not Recommended

Trip Type: Family Review 1 of 42
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good budget hotel but a long way from downtown Boston

Staff were pleasent and helpful, room was spacious and clean - no fault with the hotel itself. The location was too far from the city centre if your looking to visit and you don't have a car.

 

Not Recommended

Trip Type: Rest and Recreation Review 2 of 42
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Needs improvement

Front desk people varied between ignorant and friendly. Barmaid unfriendly, treated us as intruding in her privat conversation. Otherwise OK.

 

Not Recommended

Trip Type: Overnight Stay Review 3 of 42
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Not the Best

This hotel is fine if you are looking for a comfortable bed within a convenient shuttle ride to the airport. It does not have particularly great amenities like a full service restuarant and there are no restaurants within easy walking distance. Free wi-fi available in the large lobby, but not in rooms. If you do stay, make a shuttle reservation when checking in versus assuming you'll get on.

 

Not Recommended

Trip Type: With Friends Review 4 of 42
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good Price, Far from Harbor and downtown

They did shuttle us which was nice, but the staff wasn't very pleasant and it was very difficult to find the hotel even with the gps. major construction

 

Not Recommended

Trip Type: With Friends Review 5 of 42
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Too far from the center of the city

Too far from the center city.

 

Not Recommended

Trip Type: With Friends Review 6 of 42
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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hotel staff needs overhaul

when talking to the staff about things that arouse like parking getting us on the shuttle they were rude and inconsidert

 

Not Recommended

Trip Type: Overnight Stay Review 7 of 42
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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OK but...............

Very limited shuttle service and NOTHING is within walking distance other than the subway.

 

Not Recommended

Trip Type: With Friends Review 8 of 42
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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needs improvement

location very difficult to find

 

Not Recommended

Trip Type: Special Event Review 9 of 42
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Not a good area

This hotel was not in a good area as it is actually located in Dorchester which is not a good area of Boston. Nothing around hotel - you need to drive or take taxis everywhere.

 

Not Recommended

Trip Type: Special Event Review 10 of 42
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Nickle and Dime You

$10 per day parking, $12.95 per day wi-fi, no continental breakfast. For the price it was not worth it.

 

Not Recommended

Trip Type: Romance Review 11 of 42
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Disappointed about Boston in Austin

The "restaurant" was a joke. The shuttle service was extremely limited. The water pressure in the shower wasnt very good. For the amount of money we paid the room was unremarkable.

 

Not Recommended

Trip Type: Special Event Review 12 of 42
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
2.0
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Booked online

I have stayed in Doubletree Hotels before and thought this would be a suite. All of my past experiences were in suites. I was not expecting a typical hotel room.

 

Not Recommended

Trip Type: Business Review 13 of 42
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (1)
Needs Big Improvement

Where to start? First of all, no help at front desk, thus long wait to check in. Many times when calling from my room to front desk, they were so understaffed they never answered the front desk phone. My room was dirty. The desk table in the room had one leg almost off and leaning to the side. The phone was broken and could not call out on local or long distance. I requested a replacement phone that never came. When showering, the drain was stopped up, and ended up standing in six inches of water. Requested a repair - it never came. When I asked for a manager to complain, he/she was never there, I was told.

 

Not Recommended

Trip Type: Business Review 14 of 42
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
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What a horrible experience with Hotel.com

I was using Hotels.com for the first time on my trip to Boston. That was the worst mistake I have done in my life. If you can for your pleasure, do not use double tree in Boston or hotels.com

 

Not Recommended

Trip Type: Special Event Review 15 of 42
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
3.0
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