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Super 8 Universal City, Universal City, TX

Super 8 Universal City

Star rating: 2.0 of 5
200 Palisades Dr
Universal City, TX, 78148
866-539-0036
Average Rating
3.3
Recommend
61%
49 Guest Reviews

from $38.00

Lowest avg. nightly rate

This rate first available on Thursday, Dec 3

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Review Details for Super 8 Universal City:

  • 61% Recommend
  • 3.3 Average Rating
  • 49 Guest Reviews
Hotel Service
3.2
Hotel Condition
3.1
Room Comfort
3.4
Room Cleanliness
3.5

Nothing is more important than the opinions of our guests.

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All Trip Types
(49 ratings)
Average Rating 3.3 of 5
Business
(4 ratings)
Average Rating 4.3 of 5
Romance
(1 ratings)
Average Rating 4.0 of 5
Family
(8 ratings)
Average Rating 3.3 of 5
With Friends
(6 ratings)
Average Rating 3.7 of 5
All Others
(30 ratings)
Average Rating 3.1 of 5

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Trip Type: Business Review 1 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Better than I expected!

I needed to travel on a low budget for a last minute engagement. I wasn't aware there was a Super 8 in Universal City. My past experiences, in general, were not so great. I was very pleasantly surprised with the quality of the room. I stayed 2 nights and would be happy to stay again. The night front desk attendant was very cordial and helpful. Thank you!

 
Trip Type: With Friends Review 2 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Family Review 3 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 4 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
GREAT FOR THE MONEY

FRIENDLY STAFF.ITS IN A NICE QUITE NIEGHBORHOOD AND ONLY LIKE A MILE FROM ANY HIGHWAY YOU NEED TO GET WHERE YOUR GOING

 
Trip Type: Business Review 5 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great Room for the money

The staff was awesome. We had to check in at 3am and they we very nice and fast with things we requested.

 
Trip Type: Special Event Review 6 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Good room for the price

Good room for the price, very clean, staff very friendly.

 
Trip Type: Family Review 7 of 30
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great for the price

This is an older motel, but it is well maintained. The breakfast is better than most (waffles and pigs-in-a-blanket). Remote for TV batteries were dead nbd. WIFI was weak. I will come back.

 
Trip Type: Family Review 8 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
5.0
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Needs Improvement.

Our overall experience was good, except for ground maintenance-The hotel lawns were overgrown/unkept, and the long corridors/walkway has aircondition water run outs resulting in green mildew buildups in some areas;they need to be srubbed and washed every now and then.The room was nice but overpriced.I could not recieve wireless internet services as advertized.

 
Trip Type: Overnight Stay Review 9 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 10 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great room for the money

Nice clean room for the price. Rooms have microwave, fridge, coffee maker and hair dryer. Was quiet, we have two children and they were able to play outside the hotel. The pool was clean and the breakfast was real good too. I would stay here again, real bargain for the budget minded.

 
Trip Type: Overnight Stay Review 11 of 30
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Nice hotel!

I was pretty impressed with the hotel, I wouldn't enjoyed it a bit more if the rooms had some sort of refrigeration, but there wasn't any. Microwave and cooking supplies were in the lobby, which wasn't a big deal. The staff at the hotel were incredibly friendly and helpful. It wasn't the greatest hotel in the world, but it was absolutely worth what we paid for it.

 
Trip Type: Family Review 12 of 30
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 13 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great room for the money

We got good service, the room was clean. We did enjoy our stay.

 
Trip Type: Not Provided Review 14 of 30
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
Great room for the money

The beds were really comfortable, considering other hotels I've been in. The shower was a little moldy. If you are going to the horse track it's only 5 minutes away, which is where we were going and it was perfect! It's pretty far from downtown san antonio, especially with all the construction going on right now.

 
Trip Type: Family Review 15 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (2)
No (0)
Decent room at reasonable price.

Super 8 meet the wife's and my needs for a basic room at a reasonable price upon a short notice in a location nearest to our intended visit. Nothing fancy, but I really wasn't expecting it to be. There were some issues that would have made our stay better. Housekeeping missed a wash cloth that prior occupant left hanging on shower head. Water faucet leaked excessively from cold water knob while in use causing anything nearby to get soaked. I could not get the free WiFi Internet access to work with my MacBook. I could see the access point listed and could get a strong signal, but the router would not assign an IP address for my computer. Staff at the front desk didn't seem knowledgeable in solving my problem and I couldn't get an answer from an operator using the toll free tech support number listed in the room for help with Internet connectivity.

 
 
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