Travelodge San Antonio Lackland A F B

You get what you pay for

The hotel didn't have hot water, the water pressure was terrible too. The location was great, right next to Lackland AFB. For the price I paid I think the hotel was ok.

Needs Improvement

This Hotel is ok if you are looking for an ok place to sleep for a night but the showers have NO water pressure and the pool was not very clean. It rooms could use some updating. This is an ok room if you are on a tight budget.

Do Not Stay at This Hotel

I made the mistake of reading the few "good" reviews this hotel got and made my decision that the other "bad" reviews couldn't have really been that bad. Boy was I wrong...where do I begin?? I reserved a non-smoking room and got smoking. I checked my sheets as I always do and found long hairs on them... my sister took a look at her bedding and discovered that her pillowcases were dirty. I looked at mine, and mine appeared dirty too! We requested new pillowcases, and when we got the replacements we realized that no...they were not dirty (well hopefully not), but they were stained. My sister's replacements included a bloodstained pillowcase. Washed or not, that's just disgusting. The pillows themselves were even stained, which we noticed when changing the foul pillowcases, and not to mention their condition was horrible. The filling had become all matted and balled up so that they weren't even really in a pillow-like shape anymore. Just a wad of stuff here and there. The towels were just as stained. They did not smell dirty, but looking at old dirt and makeup stains when drying off after a shower just makes one feel dirty. The fire alarm was hanging from the ceiling by the wires it was connected to. The ironing board was not the kind that stands up, but that you must place on a counter top. The blue covering on the board was stained, ripped, and hanging off in places. The iron was old. Dead cockroaches (or waterbugs??) were inside the air conditioner and behind the tv stand. A tiny one got on my foot while in the shower... I had inadvertently knocked over my shampoo bottle and noticed a tiny blackish brown thing sitting on my foot when I moved the bottle. After closer inspection I realized it was alive. Not the kind of thing you want to encounter at 6am. The only good thing I can really say about the place is that the air conditioner worked....although after having it on for a few hours the floor in front of it was wet all the way to the 1st bed. But that is not as ha

Guest did not leave a comment.

Needs Improvement

The service was good, in that they quickly responded when we called for new sheets. The negitive is that the room was not very clean. The sheets were VERY dirty and there were used coffee grounds in the coffee machine. There were also ants all in the bathroom. We had to keep our toothbrushes and all other things up away from the counter.

Guest did not leave a comment.

you get what you pay for

its cheap. there were a couple of roaches in the room. the overall feel of the room was dirty. close to lackland for graduation.

low standard room

it was a very low standard room. cleaning was not very good.it was a very small room. it was not a very pleasing room.

Needs Improvement

The bathroom needed to be updated. The beds were uncomfortable, they had stains on the box springs and blankets. The pool needs improvement and cleaning. The lady at the front desk was unpleasant.

Needs Improvement

My experience was unsatisfactory. I arrived by 3:00 pm but was told my room was not ready. I showed a my confirmation letter indicating check-in time was 1:00 pm. Through a misunderstanding, I had to pay an extra $15 per night for the third party in my group. Extra toweling was not put in our room for the third person. I had to remind them each day to give us extra towels. The towels were dingy white and some had a small hole in them. The one thing I did like was that my clothes were placed neatly on my bed when I was in a rush and left them bawled up on the bed.

Needs Improvement

The night we arrived, I moved the bedspread to check out the bed, and found a spit bottle with chew tobacco in it, on the side of the bed. We did not want to stay, but had no choice since we were not going to get our money back. Our son was graduating from basic training, so we had no choice but to stay, but I went to the store and bought my own sheets and blankets. The towels were old and had stains. The receptionist was laying on the couch watching tv in the morning when we walked in to check out breakfast, which was terrible by the way. We called Hotels.com but they could not do nothing for us either which I found disappointing.

Hopefully they will have your room

Made reservation and it was not honored due to "mechanical failure". Was transfered to another hotel by the owner of the travelodge. The place he sent me (he had made full arrangements for me so when I arrived at 10:00 pm that night I did not have much opportunity to hotel hunt) was the worst place I have ever stayed, and I am a traveling salesman. Furniture was broken and everything was stained including bedclothes, floors and bath. If they don't have your room get your $ back because you won't like where they will send you (it will be a half step above an hourly charge establishment). Overall this was a terrible experience because even when room issues have occurred I have always been found a place to sleep that was comparable, clean and functional. This substitute was neither.

Needs Improvement

I was right next to the ice machine and heard it going off all night long. I woke up one morning and a spider crawled out from under my pillow. The water took over 10 minutes to heat up to luke warm.

OK

The hotel served it's purpose.. we were attending a 50th anniversary at Lackland Airforce Base and it was very near the base so it was convenient, it was also conveniently located close to a mall, walgreens and b-fast places which we visited in the two days we were there.