Trump International Hotel & Tower Chicago
- Recomendable
- 98%
desde US$295.00
Tarifa promedio más baja por noche
Tarifa disponible a partir del jueves, dic 10
Detalle de reseñas para Trump International Hotel & Tower Chicago:
- 98% Recomendable
- 4.9 Calificación promedio
- 200 Reseñas de los huéspedes
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No Recomendado
Tipo de viaje: Rest and Recreation Reseña 1 de 5the best of everything
simply the best of everything, this is definitely a Win
No Recomendado
Tipo de viaje: Business Reseña 2 de 5Needs Improvement - Trump name will not carry you!
Upon check-in I was quite impressed with the facility and service. However, it quickly turned to dissatisfied when we ordered room service the first evening. We waited an hour for dinner and called several times for our meal. We spoke with the front desk manager and were informed thast this would be "taken care of". The second night we waited 40 minutes. Both evening we were told the meal would be delivered in 30 minutes or less. After waiting 40 minutes we discovered the meal was incorrect. We had the wrong wine delivered and water was omitted. When I called down to the manager I was informed they would handle this and perhaps adjust the rate. This never happened. Additionally, we were billed $280 for the meal. Again, an error that no one could explain. The third night we attempted to order we were placed on hold for 10-15 minutes. I placed the order and the individual answering the phone asked "do we have that on the menu". I informed them that they do offer this item and then was asked to locate the page of the item for the employee. Two days we waited over 15 minutes for the car. When I recieved the bill I discovered they had not handled the bill for the first evening and the $280 for the second evening was not corrected. It appears they do not have enough employees working and it not unusual to be placed on hold for 10-15 minutes at a time. Very frustrating experience for a business traveling and I would not recommend this property. Very disappointing because the NY property expereince was great.
No Recomendado
Tipo de viaje: Romance Reseña 3 de 5Questionable Value
The room was spacious, the bed very comfortable, and the 46" flat panel TV was a nice touch. The NW view however overlooked the top floor of a parking structure several floors down on which workers used jackhammers until after 10PM on the night of our arrival. A step up but not commensurate with the price point.
No Recomendado
Tipo de viaje: Romance Reseña 4 de 5Amazing experience
We only stayed at the Trump for one night but wish we could've moved in. The hotel is outstanding in every way -- the room, the spa (which is one of the nicest I've ever experienced), the staff, the service. The concierge was even able to hook us up with hard-to-get dinner reservations! The only thing we missed was a jacuzzi. Otherwise, amazing experience all around.
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