Watertown Hotel

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Uncomfortable room

Don't bother with the lowest-cost "studio". We had to sit on the beds because there were no chairs in the room. Beds were old and uncomfortable and our view looked out on their dumpster. On a better note, they have free, secured, underground parking.

should have offered a discounted night....

We arrived around 2:30AM, since we were traveling for a family emergency. The sink would not drain and the toilet wouldnt flush... due to the hour, we called the front desk and reported the problem to be fixed after we left the room the next day. Didnt even want to try the shower until they checked out the problem. The front desk in the morning didnt seem too concerned or apologetic. They were converting the plumbing system... We were not offered any compensation for the first night stay, although we were booked for 3 nights. Accomodations were fine, but the staff was not.

Too expensive for what you get!

I booked my room months in advance and still did not receive the room I requested. I asked for a King bed but rec'd two queens. Room was clean. Breakfast was great.

Needs improvement

On the surface, this looks like a good place to stay. However, when we got to the room, there was a large stain on the floor. It was late at night so we just accepted it, but I worried about how clean the everything else was. In addition, the next day the toilet stopped working. We asked for a different room and got one and the staff was polite. The breakfast looked good, but some of the silverware was dirty and the trash containers for disposing of used dishes were set in the middle of the food line. This did not seem to be the most sanitary disposal arrangement. This is just not a place that we would stay in again.

wouldn't stay again

We chose this hotel because of all the other reviews but we wouldn't stay there again. First of all, the hotel is far from the downtown "action". They did provide a shuttle service, but often it would be full so we ended up taking a taxi instead. If I had known how far it was from everything we would've stayed eleswhere. The front desk girl was not helpful either. When we discovered our room looking into a construction site we asked (politely) if there were other rooms avail she said there weren't. But when we we asked someone else we were moved right away. Then, after checking out I realized I had left something in the room and called and unfortunately got the same front desk girl she said they didn't have it. But knowing it was in the room I called back and spoke to another clerk they had it. It's true they have no bar in the hotel either. We had to go some dive bar down the street to get a drink. And not to mention they had the same dead flower arrangement on display the whole time we were there. We are not the complaining type, but you expect some things when you pay $200 a night. I called and left a msg to let the manager know about our experience she never called me back.