Guesthouse Hotel Norwalk

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Great getaway...

Needed a weekend getaway and this was the place. It was comfortable and clean. Besides the second pool being out of order everything was great. Will absolutely stay again.

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good for the price

clean room. good internet connection. good restaurant.

Nice

Nice hotel with 2 pools and jacuzzi. We stayed 4th of July weekend. We lit fireworks in the parking lot, it was a lot of fun. Good value. But I am also not very picky. Oh, and the free breakfast is not included if you book on hotels.com. Found that out the morning of, so it was kind of irritating. Had to pay $7 each. Not worth it to pay. But it was cool to roll out of bed, walk over to the restaurant, eat, and roll right back into bed. lol

More like a 2 star hotel

I should of known better, I got what I paid for. The room was clean but it's definitely not a 3 star hotel room. It's an old hotel with some work done. If you're looking for cheap, it's fine. But if you're picky, just pay a little more somewhere else.

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moneys worth

we got what we paid for ,beds were really hard,ice machine not woeking near room,and no fridge or microwave room had enough room for couch but non in room .

Needs Improvement but good for the money

I really missed appliances in the room, there was no microwave oven and refrigerator. Otherwise the room was clean and the good thing was air-conditioning worked well.

Great place for the cost

Only problem we encountered was that we had no phone (not working) and smoke alarm not working (in case of emergency). Front desk contacted, told it would be corrected, but not during our 4day stay. Very clean room and employees very nice.

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Bathrooms

The shower stall in our bathroom was designed for people who are under five feet tall. I'm only 5'5" and had a problem taking a shower. Had to sit down in the stall to rinse my hair. We had an unexpected one day delay in arrival date. Our room was pre-booked and paid for in advance. We phoned the hotel and let them know. We asked that the reservation be held for one day and were told it wasn't a problem. When we arrived our reservation had been cancelled. Only when I demanded a refund did they "find" a room.

Great value- nice staff-

This was my second stay at Guesthouse Norwalk- it's very close to friends that I visit, and also centrally located in L.A. The hotel seems to have been re-modeling/updating and is coming along nicely. It's a great value- located in a blue collar part of L.A., so best probably if you're planning to be out and about, although it has a nice pool area for families. The staff is very nice and forthcoming.