Royal Garden at Waikiki
- Recommend
- 87%
from $75.00
Lowest avg. nightly rate
This rate first available on Monday, Nov 30
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Review Details for Royal Garden at Waikiki:
- 87% Recommend
- 3.7 Average Rating
- 15 Guest Reviews
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- Recommended (13)
- Not Recommended (2)
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Not Recommended
Trip Type: Romance Review 1 of 3Under construction
Parts of the hotel had been remodeled, as part of the recent Wyndam purchase. However our room had not been one of the fortunate updates. The lobby and common areas were very beautiful and the staff was friendly and accomidating. One night my wife found a cockroach in the bathroom, and when I called down to the front desk the responded with a "what do you want me to do about it attitude."
Not Recommended
Trip Type: Special Event Review 2 of 3Not a clean place to stay
Our room was dusty and the air conditioner didn't really cool down our room - which is really bad after a day in the sun and humidity - you want to cool off somewhere and the room didn't offer it for us. The staff was good. The one thing that was not mentioned when we made our reservations - valet parking only. The fees were not listed and it came as a bit of a surprise to us. Had to pay additional $65.00 for a three-day stay just for parking and tips to the valet person. Buffet breakfast - stay away! Cheap and not very good! For $9 a person, we could have done better at McDonald's!
Not Recommended
Trip Type: Romance Review 3 of 3The little things add up
The first impression of the hotel was great. We received an awesome greeting, the lobby is beautiful, and the bell staff that parked the car were extremely nice. Then we got to our room. The hallways are missing trim, the doors have a decorative metal plated frame that is peeling up on most of them. Our bed had blood stained sheets on them, and we had to ask three times before they were finally replaced at close to midnight. The toilet seat was not attached to the toilet, and was never reattached throughout our three night stay, and the shower and sinks had cracks in them that were rust stained, as well as hair in them both upon our arrival. I was not very impressed with the quality of our room.
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