Silversmith Hotel and Suites

Good Value

The people working at the hotel where very friendly and eager to please us. Hotel is close to the L but the noise was not a problem we weren't right in the front of the hotel. We where able to leave our luggage at hotel once we had to check out which was very convenient for us. I'll stay there again!!

Great location and beautiful place

Excellent place and the Ada's downstairs is a great place to eat.

great room, excellent customer service

The hotel is quaint and welcoming. The staff was very helpful. Convinient location. We took the advise of other raters and requested(2 days before our visit) a upper level room looking towards the inner courtyard, although all we had for a view was a brick wall (we did not hear the noise from the street or the subway at all).

Well Recommended

Although the hotel is located in the EL train "loop" of Chicago, the train noise proved to be of little problem, especially weighing it against the convenience of traveling anywhere around the city! The hotel is located in a very old building which has been totally restored, and the room in which we stay was very nice. We would definitely stay here again.

Great Hotel

This was our 3rd visit to the Silversmith. As in the past the hotel was very clean, and everyone was very friendly. Just a few minor problems. One of our rooms was located just outside the alley, and it was very noisey each night (I think that's when they run the do trash), also one of the rooms temperature controls was a little wacky. It was sad to see that they have discontinued the coffee service in the lobby, so some of us ordered a pot of coffee each morning, but that service is unavailable on Sundays for some reason.

Guest did not leave a comment.

Guest did not leave a comment.

Really Quite Good

The hotel was very conveniently located, just a few steps from the subway/El and 2-3 blocks from Millenium Park and the Art Institute. The room was very clean and service very accomodating and unobtrusive. It was also very quiet. Nice touch included the refrigerator in the room.I would definitely stay there again.

Guest did not leave a comment.

My experience at the Silversmith

Great hotel location wise if you want to spend time in the Lake Michigan parks or the Art Institute, but those looking for evening hotspots would be better served staying on the north side of the river since the Loop neighborhood shuts down when offices close. You'll also want to get a room on one of the higher floors if you are facing the street due to the noise from the El train. I was on the 10th floor and could hear it pretty clearly (although at that elevation it sounded like an air conditioner turning off and on). I can't imagine how noisy it would be if you were on the 3rd or 4th floor.

No Faults, No Complaints, Everything I Needed

I should start off by saying that I saw quite a few negative reviews of the Silversmith regarding shockingly bad customer service, proximity to the "L" (and the loud sound of trains that comes with it) and the small room. I went from October 23-26 and I didn't encounter any of these problems. In fact, the staff was always courteous and helpful. That includes when we asked them to hold our bags on Sunday because our flight left at night but we had to check out. They gave us a baggage claim ticket so we could come back at any time and the doorman got our bags for us (he even apologized for taking so long because he had to help another guest in the lobby). We got a room that faced the interior courtyard and the sound of the trains outside sounded to me almost like a white-noise version of waves crashing on a beach (I'm from San Diego). It was actually really soothing and I had NO trouble sleeping. The room itself wasn't huge, but it wasn't small either. We had another friend staying in a different ($200/night) hotel around the Near North Side and when she walked in to meet us she couldn't believe how big our room was. We were on a middle-level floor and the ceiling was vaulted up to, I'd say, 15 feet or so. The TV was old and there wasn't much space between the bed and the entertainment center cupboard thing, but it's more than manageable. The bathroom was actually pretty large and the shower had immediate hot water and good water pressure (not quite as strong as a fire hose, which I like, but you can take a good shower). Our room was also located facing the elevators, and there was no noise from that either. I like a stiff bed and this one felt very good, if still softer than what I'm used to at home. Actually it's the kind of bed that works for everyone - stiff enough to support you but soft enough to be comfortable. The same goes for the pillows, actually. I've only been in one or two other hotels that had better beds and I travel frequently. Maybe the most impo

Great Location

The Silversmith is a quaint little hotel literally steps from the loop. If you are a pro at using public transportation, it would be great. The rooms were small, but clean and comfortable. We were in a room at the back of the hotel, fery quiet. Service was good with the front desk and bellman being very helpful. No hair conditioner in the room, a small annoyance. Location is great, 2 blocks from Macy's and other great shopping. Walking the Miracle Mile was certainly doable, but wear comfortable shoes. It's no 5 star hotel, but for the price was very acceptable.

A little expensive but very nice for the marathon for comfort and location

I stayed here for the Chicago Marathon. Close to the start & finish. Very comfortable beds/pillows. Clean. Able to print out my plane tickets before leaving at no extra fee. A little expensive for 3 nights but worth it for the marathon.

Guest did not leave a comment.