Hilton Kauai Beach Resort
- Recommend
- 85%
from $143.00
Lowest avg. nightly rate
This rate first available on Tuesday, Dec 1
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Review Details for Hilton Kauai Beach Resort:
- 85% Recommend
- 4.2 Average Rating
- 61 Guest Reviews
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- All (61)
- Recommended (52)
- Not Recommended (9)
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Not Recommended
Trip Type: Family Review 1 of 10Not what I expected
Overall not a bad place to stay in Kauai, The hotel is clean , the staff is friendly, the grounds are OK. A big surprise they charge 13.00 a day to park your car.. No entertainment and nothing to do at night.And it's by itself so I went in Lihue at night and that also is quiet. Returning to this resort about 8 PM the guest parking is filled up but you can still find some place to park at the far edges of the lot.It seems all the hotel guests are in for the night. It's good for older guests but not for younger ones.Poupi Beach Area is a better location to stay.
Not Recommended
Trip Type: With Friends Review 2 of 10Dump
This hotel was gross. Rooms smelled, looks like a motor lodge, rude staff, awful location near airport. Not worth the extra money for the "beachfront", could barely see ocean from room. They make you sign something that makes you pay $50 for an early departure, because they know that once you see the room you will want to leave. We sucked it up and paid the $50, plus the additional $15 for "taxes", to get out of having to stay there. We left right away and went to another hotel. Paris Hilton would never sleep here!!
Not Recommended
Trip Type: With Friends Review 3 of 10Terrible Experience, Checked Out Early
This hotel is nothing short of a cheap looking motor lodge. The room smelled, there where bugs in the bathroom, and be very wary about the fact that when you check in, they make you sign something that states you have to pay them $50 bucks for an early departure. Additionally, we paid extra for ocean front - and could barely see the ocean at all from our room. If you are young, this is the place for you either, the average age of the hotel patron was 55+. Lastly, location is bad - and right near the airport on the worst part of the island, unless of course you like McDonalds and Kentucky Fried Chicken. I guarantee you Paris would never rest her head there. You are much better staying somewhere along the north of the island.
Not Recommended
Trip Type: Family Review 4 of 10"Upgrades"
The staff "upgraded" our room, but then we only had one bed instead of two and they refused to change it back saying they didn't have any more rooms with two beds. Also, the key cards didn't work and they told me it was my fault because I put it in my purse near my cell phone...
Not Recommended
Trip Type: Family Review 5 of 10Only good thing is the pool
I picked this hotel online because of the pool and grounds looked amazing. They were! But the rest of the hotel didn't meet my needs. If you don't have a car, you could be miserable. There is only one choice of restuarant.Which is a $35 buffet. The outside dining ended at 6 pm! which we were never ready to eat until 8 pm. The hotel charges an extra "resort fee" which is suppose to cover parking, use of phone ( local calls) and... get this.... the "free" mai tai reception each night by the pool. Well, since we didn't need parking or the phone we were paying $13 a night for 2 tiny weak mai tais. We had to change rooms 3 times over our 4 night stay. Do to someone smoking in the room next to us, we were extremely inconvienced at 9 pm to move all our stuff ( including crib and 3 small kids things) to a completely different building. Mind you there are strict laws in Hawaii about smoking anyway near a building and our neighbors were blowing smoke right into our room! The hotel did nothing to compensate us having to move, where I felt like the people smoking should be the ones that were moved! The messed up on our room service and sent up the mistake and then proceeded to charge us for a second delivery charge and gratuity for their mistake, which we later found out they also over charged us for the burgers as well. None of this was taken care of by hotel staff. Needless to say we felt " nickled and dimed" on EVERYTHING. there is no such thing as free service here! Choose the Marriot, they were wonderful!
Not Recommended
Trip Type: Family Review 6 of 10Needs updating
The setting was beautiful but the pool was too cold to use, the air in our room did not adjust appropriately and the TV sounded like it was going to blow up. The quality of the hotel in general was not like other resorts in Kauai.
Not Recommended
Trip Type: Romance Review 7 of 10Odd Hotel
You can't swim at the beach although the pool is nice. The hotel bar is a little strange. Also the service is spotty. They made me pay 2$ for a bottle opener. They charged for every little thing. Not such a cool hotel. Not good for couples. Good for old people and familes.
Not Recommended
Trip Type: With Friends Review 8 of 10Very average
hotel was very average. room was nice but bed was horrible. Food selection was very stringent and staff did not allow for devation from menu from lunch to dinner.
Not Recommended
Trip Type: Overnight Stay Review 9 of 10Needs Improvement
Compared to other place we stayed and saw during our stay, the Hilton was not a good choice for us. Too expensive for what we got. The room was too small very crowded only one chair. The water was awful Bottled water supposed to be in the fridge was not there. When we called and ask for it it was warm. TV cable was being repaired and TV reception was terrible. Too much money for what we got. The only good thing was comfortable beds.
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