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Sun Suites Dallas-Garland, Dallas, TX

Sun Suites Dallas-Garland

Star rating: 1.5 of 5
10477 Metric Dr
Dallas, TX, 75243
866-539-0036
Average Rating
3.4
Recommend
61%
18 Guest Reviews

from $49.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Sun Suites Dallas-Garland:

  • 61% Recommend
  • 3.4 Average Rating
  • 18 Guest Reviews
Hotel Service
3.3
Hotel Condition
3.3
Room Comfort
3.6
Room Cleanliness
3.7

Nothing is more important than the opinions of our guests.

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All Trip Types
(18 ratings)
Average Rating 3.4 of 5
Business
(5 ratings)
Average Rating 3.4 of 5
Romance
(4 ratings)
Average Rating 2.8 of 5
Family
(1 ratings)
Average Rating 2.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(8 ratings)
Average Rating 3.9 of 5

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Not Recommended

Trip Type: Romance Review 1 of 7
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (2)
Needs improvement

The hotel is not in the area we thought and we tried to cancel the room and they wouldn't so we had to pay for a room we didn't stay in. I am not happy. Thank you for your time.

 

Not Recommended

Trip Type: Romance Review 2 of 7
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (1)
Bad location

This hotel is priced good but the location is horrible. i did not even stay and tried to cancel but they wouldn't let me.

 

Not Recommended

Trip Type: Business Review 3 of 7
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Not what I expected...

Initially the room was clean. Although it is an extended stay, yet there are no pans for the kitchen, barely any adequate cutlery. The main issue is the location. I paid for 2 weeks until I found an apartment. I found one a week into my stay and left, losing a weeks money but at least we could sleep at night. Nothing happened whilst I was there, apart from people constantly looking in the window walking past, people outside asking for money and noisy neighbors. But the feel of the place was def not good. Also there is no pool, not close to any decent places to eat and no other amenities. I would not stay there again, especially not in that location

 

Not Recommended

Trip Type: Overnight Stay Review 4 of 7
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (0)
No (0)
you get what you pay for

We just needed a place to sleep for the night, and this one was inexpensive. My children played without any shoes on for about an hour, and by that time, the bottom of their feet were completely black. Don't think the carpet's had been cleaned since the hotel was built. The blanket on our bed had a hole the size of an egg, and another cigarette burn in the same blanket. I would say after the first hole, it's time to throw it away. We moved the trash can from one corner, and there were cob webs that had been there for quite some time. I am not picky and grew up staying in motels, but this to say the least, was far far from clean. It was 100 degrees outside, and when we got to our room at 11 pm, there was no air, so it took a good 2 hours to get the room cool, so not much of a good night's sleep. I would not recommend this one at all!

 

Not Recommended

Trip Type: Business Review 5 of 7
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Do not expect much!

The hotel room was never cleaned during the 5 day stay. Internet access did not work Hotel staff was often not in the office If yiou need a wake up call, you may need to call the operator several times before an answer

 

Not Recommended

Trip Type: Family Review 6 of 7
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (1)
No (0)
below my expectations

Cleanliness is OK. Towels are changed only twice a week. If you run out of towels before, you need to pay for extra towels. Bathroom is small and not very good. House keeping was not done on our second day of stay.

 

Not Recommended

Trip Type: Overnight Stay Review 7 of 7
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
Was this review helpful?
Yes (1)
No (0)
You get what you pay for...

Pizza places won't deliever there after dark. What does that tell you? Our first room didn't have a working heater/air conditioner. We got moved, but the guy who gave us another room never told the other people so we were locked out of our room until it was cleared up. They do not give you shampoo/conditioner/soap like all other hotels do. And They charge you for extra towels. Not too dirty, but dirty enough... it's cheap, if yer on a budget... but don't expect much.

 
 
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