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Zermatt Resort And Spa, Midway, UT

Zermatt Resort And Spa

Star rating: 4.0 of 5
784 W. Resort Dr
Midway, UT, 84049
866-539-0036
Average Rating
4.2
Recommend
83%
12 Guest Reviews

from $149.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Zermatt Resort And Spa:

  • 83% Recommend
  • 4.2 Average Rating
  • 12 Guest Reviews
Hotel Service
3.7
Hotel Condition
4.3
Room Comfort
4.4
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(12 ratings)
Average Rating 4.2 of 5
Business
(2 ratings)
Average Rating 3.5 of 5
Romance
(4 ratings)
Average Rating 5.0 of 5
Family
(1 ratings)
Average Rating 5.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(5 ratings)
Average Rating 3.6 of 5

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Not Recommended

Trip Type: Special Event Review 1 of 2
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (2)
No (3)
Deceptive

The fact that there was no cell phone service available other than T Mobile was shocking to us as the hotel bills itself as a conference center. How can a hotel which is marketing itself to business travellers not have cell service? Incredible and extremely inconvenient in this day and age!

 

Not Recommended

Trip Type: Not Provided Review 2 of 2
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (2)
No (0)
Service was Terrible!

The right hand didn't know what the left hand was doing at this hotel. No one ever seemed to have a good answer for a question, questions weren't answered consistantly, phone calls weren't answered promptly, shuttle service to and from ski resorts was difficult, etc. The service made our stay at an otherwise nice hotel very frustrating and difficult.

 
 
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