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Zermatt Resort And Spa, Midway, UT

Zermatt Resort And Spa

Star rating: 4.0 of 5
784 W. Resort Dr
Midway, UT, 84049
866-539-0036
Average Rating
4.2
Recommend
83%
12 Guest Reviews

from $149.00

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This rate first available on Wednesday, Nov 25

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Review Details for Zermatt Resort And Spa:

  • 83% Recommend
  • 4.2 Average Rating
  • 12 Guest Reviews
Hotel Service
3.7
Hotel Condition
4.3
Room Comfort
4.4
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(12 ratings)
Average Rating 4.2 of 5
Business
(2 ratings)
Average Rating 3.5 of 5
Romance
(4 ratings)
Average Rating 5.0 of 5
Family
(1 ratings)
Average Rating 5.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(5 ratings)
Average Rating 3.6 of 5

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Trip Type: Special Event Review 1 of 10
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Business Review 2 of 10
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
1.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 3 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Fabulous Hotel!

This hotel exceeded our expectations. We had the standard room but it was spacious, clean and very comfortable. The service was great not only at the front desk but at the restaurant and stores as well. This was the best hotel we have stayed at by far.

 
Trip Type: Romance Review 4 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
The European jewel in Midway

My wife and I found this hotel via hotel.com and we were very fortunate. This hotel has a very nice location and the service was excellent....everyone in the hotel staff was extremely friendly and helpful. We loved it and will go back there again in future.

 
Trip Type: Business Review 5 of 10
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
The bells rang true...

I was afraid that my German born husband might think this hotel a little hokey, but he actually liked it. The bells ringing were a really nice touch. The swiss hotel outfits were over the top, but everyone was very friendly. The decor was nice and the lobby's hot apple cinnamon drink smelled great. Overall a nice stay.

 
Trip Type: Special Event Review 6 of 10
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Great resort

My ONLY complaint about the hotel, and it's minor, is that there was construction (or something) going on directly above our room which ended about 10 P.M. It didn't affect our sleep, but it was annoying. Other than that, great room, great resort and great price.

 
Trip Type: Family Review 7 of 10
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (1)
I love this hotel but...

they front desk staff is often confused. We booked a package and prepaid. My husband had to go back repeatedly to fix billing issues and get to package items. They were always polite and helpful, but often quite clueless. Eventually, all issues were corrected. This was our second visit and we had similar issues last time as well. We love the location, pool, and villas so we will return again.

 
Trip Type: Romance Review 8 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Amazing

Our stay was amazing and they were right ontop of anything we requested. Best service I've ever had! Def recomend it.

 
Trip Type: Romance Review 9 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
good but watch out for resort fee

everything was great. the only disappointment was an unannounced $20 "resort fee" which they claim is for valet parking and internet, neither of which we used. so, beware this added cost.

 
Trip Type: Special Event Review 10 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
outstanding

for the $$ we paid outstanding value. 15 minutes from Park City/ Deer Valley, has nice bar & restaraunts, very nice indoor & outdoor pools & hot tubs, the spa facilities looked great but didn't get a chance to try them, very friendly & helpful staff, room was excellant w/nice appointments including very large flat screen tv, very good bakery with excellant treats.....

 
 
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