Aqua Palms & Spa

Value

The room was well equipped,with a newer bed,42" flat screen and courteous employees. The pool area was small and with no jaquzzi it seemed lacking. The location was excellent. The Hilton Village and hotels are right across the street and a very popular diner is next door.Good value for the $.

Excellent Value

I was very impressed with hotel and the room for the low cost I paid. Furnishings were all clean and updated; the room was quiet and comfortable. NO BEDBUGS! That is something I worry about when the price is so good - but no worries here. The hotel was very convenient to Waikiki/Ala Moana shopping mall and all the food/shopping that comes with that. I was disappointed that there was no free breakfast, but I'd rather have a clean room than free food, so it was OK.

Great Service and location

I booked this hotel because a local told me about the hotel chain. I was surprise about the price and the location. I was attending a meeting at the hilton hawaiian village and this hotel is just across the street from it. IHOP is next to it and the trolley station is right outside the door of the hotel. I read some reviews that the elevators were taking to long but this was not the case during my stay. I had a problem with my room ac thermostat control and they switch my room without a problem. also they upgraded my room without extra charge without me even asking for that. Overall a great experience and will book again if the opportunity was given to me again to go to honolulu.

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Cozy spot in Paradise

I was surprised how nice my room was with a city view, comfortable bed, flatscreen tv and a swimming pool on the second floor. I would deff recommend it! Its super clean and zero odors!!

Guest did not leave a comment.

Guest did not leave a comment.

Great place for the price

Liked my room and great service. Location is accessible to everything, staff very helpful. Some problems: wait time for elevator was too long(sometimes there are only 2 working elevators instead of usual 3), bathroom sink gets clogged from time to time, parking space is expensive, no free internet in room

Great Hotel, awesome price...

This hotel was awesome, very clean and comfortable with awesome customer service. I'll be definately staying there again, what can I say it exceeded my expectations beyond measure. Love it!

Great hotel for the price and location

The Aqua Palms was in a great location for wandering around Waikiki. It was not in the center of the beach area; however, you could easily walk to and from the middle of Waikiki. It's also right across from the Hilton, which is the main pick-up location for all shuttles. That made things a lot more convenient. The hotel staff was quite nice and no problems with them. The elevators were slow and sometimes you had to wait 2-3 minutes for one to arrives. This was ironic considering they have three of them...and no stairs.

outstanding

very reasonable price for a 3 to 4 star hotel excellent service!

Excelent!

Liked it!

Great room for the money

Great stay, the only issue being that our initial room on the 6th floor had a terrible whining noise from the other side of the bathroom wall. It was very persistent at all hours and was no doubt connected to water use in other rooms. The hotel wanted us first to simply call whenever the noise occurred, but my girlfriend noted how early we were awakened and they graciously moved us to a new room.

Great customer service

Great location. Great price. Rooms were new and clean. The customer service was great!! We accidentally left our bags on the airport shuttle (3rd party) and the rep at the bell desk tracked down the bag for us had it delivered to the hotel...the rep personally brought it up to our room. We had to do nothing and it relieved so much stress!