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The Gant - Destination Hotels & Resorts, Aspen, CO

The Gant - Destination Hotels & Resorts

Star rating: 4.0 of 5
610 S Westend Street
Aspen, CO, 81611
866-539-0036
Average Rating
4.8
Recommend
96%
25 Guest Reviews

from $195.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for The Gant - Destination Hotels & Resorts:

  • 96% Recommend
  • 4.8 Average Rating
  • 25 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.6
Room Comfort
4.8
Room Cleanliness
4.7

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All Trip Types
(25 ratings)
Average Rating 4.8 of 5
Business
(2 ratings)
Average Rating 5.0 of 5
Romance
(5 ratings)
Average Rating 5.0 of 5
Family
(7 ratings)
Average Rating 4.4 of 5
With Friends
(4 ratings)
Average Rating 4.8 of 5
All Others
(7 ratings)
Average Rating 4.9 of 5

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Not Recommended

Reviewed by a hotels.com guest on March 17, 2009 Trip Type: Family Review 1 of 1
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (2)
No (2)
Needs improvement

Hotel Gant is no Ritz Carlton, poor in customer service, overpriced even for Aspen! When called up on the Hotel for basic requests, it was like I was bothering them....asking them for coffee (not left by the housekeeping staff) and a bottle opener that should have been in the room! The housekeeping staff spent 18 minutes cleaning a 2B/2B condo, and it showed, very dirty. We (my family) happened to be in the condo as it had snowed 12 inches in the morning. The hot tub area/shower was dirty.....no one had cleaned up all day. A shame as the Gant could be a great destination however with its poor customer service and shabby cleaning...its not a RITZ. When the front desk called they reminded me of the 10 a.m. checkout...how rude! May I never visit again.

 
 
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