Chocolat Hotel and Hostel

Didn't get what we booked

We booked a room for four but got two rooms and had too split up. It was fine for two days but i wouldn't want to stay any longer.

Needs imrpovement

I stayed at both single rooms and dorm rooms at this place. The dorm rooms either smell like cigaretes or greasy food. When I stayed at the single room for a couple nights, a very rude staff member tried to kick me out as if I were an intruder even though a very kind staff member told me I could stay in that room for two nights. The only good thing about this place is cheap rate. Don't expect anything else.

Avoid if you can

'Hotel rooms' are dirty and noisy, military style room, you can feel the springs of the mattress of the twin bunk beds. I am sure they never wash the carpet, the sheets had holes and were suspicious (hairs on the pillow). The Bathroom in the corridor was not cleaned in two days, the trash was not emptied. The friendliness of the guy at the front desk made you want to run away, it's a really expensive place for the service you get. We stayed there 2 nights (satruday and sunday nights).

Needs Improvement

Power goes off for half an hour or so almost every night for 3 nights that we stayed around midnight. Not sure whether they do maintenance or their power supply is just not good. Rest room not clean. Maybe it's cleaned just once each day. It should be more than that since they are shared and it tends to get dirty very fast. Bedding doesnt look clean, really worn out and white pillow covers and sheets are turning yellowish.

It is what it is

This was my first hostil experience. I will never stay in a hostil again but it was probably worth the money in NYC.

Should Be Condemned

This was like stepping into something only a slum lord could be proud of! We had to book a room at another hotel as this one was a death trap if a fire had occurred, not to mention the fact that the building was under construction and the rooms were very dirty and the beds looked like something picked up off of the side of the road!

Okay room for just sleeping

Staff didn't respond to my pre-stay request for parking garage locations. Paper supplies not well-stocked in the shared bathrooms. Not very clean, but looks like they are working on repainting and upgrading.

Guest did not leave a comment.

needs improvement

Too noisy. I chose the hotel just for sleep. But apparently it couldn't meet my need. It is too noisy both from outside and inside.

Guest did not leave a comment.

"Needs Improvment"

Air conditioners partially hang from the windows in the middle of winter in this NYC hotel. Thin sheets and a not so clean top blanket insure an even colder night's sleep. Too expensive for the half hearted attempt at a trendy uptown cheap hotel, just cheap instead. Let the buyer beware.

Only for sleeping...

You do not want to spend any time in your room, they are wery poor. Choos this hostle ONLY if just want you plan to sleep there.

Needs Improvement

Heating in December would be a good idea, especially if you can't close the window all the way!

OK in a pinch

This hotel was OK, if you can't find anything else. It is cheap for NYC. I would describe the room and amenities as "bare bones". The mattress was very uncomfortable and the sheets were very thin. Otherwise, the walls had fresh paint and the carpet was new. The bathroom was clean and "white".