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Chocolat Hotel and Hostel, New York, NY

Chocolat Hotel and Hostel

Star rating: 1.0 of 5
850 West End Avenue
New York, NY, 10025
866-539-0036
Average Rating
2.5
Recommend
36%
72 Guest Reviews

from $33.00

Lowest avg. nightly rate

This rate first available on Sunday, Nov 29

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Review Details for Chocolat Hotel and Hostel:

  • 36% Recommend
  • 2.5 Average Rating
  • 72 Guest Reviews
Hotel Service
2.6
Hotel Condition
2.1
Room Comfort
2.4
Room Cleanliness
2.7

Nothing is more important than the opinions of our guests.

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All Trip Types
(72 ratings)
Average Rating 2.5 of 5
Business
(12 ratings)
Average Rating 2.6 of 5
Romance
(3 ratings)
Average Rating 1.7 of 5
Family
(3 ratings)
Average Rating 2.7 of 5
With Friends
(8 ratings)
Average Rating 2.5 of 5
All Others
(46 ratings)
Average Rating 2.5 of 5

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Trip Type: Special Event Review 1 of 26
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (1)
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DO IT YOURSELF.

Anything that you want done must be asked for or you have to do it yourself. Want towels? Go down 4 floors to get them. Want your bed made or new sheets? Go down 4 floors and tell them, or do it yourself. Remember that the shower/bathroom is shared with other guests as well as your room so you have to wait in line if you need to use the bathroom. There are plenty of places to eat near by on Broadway and the redline subway is only a block away.

 
Trip Type: Not Provided Review 2 of 26
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (3)
No (0)
good for the price

The room served its purpose. It was much better than I expected and we really just slept and showered there. The receptionist was friendly.

 
Trip Type: Business Review 3 of 26
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
No (0)
good location

good place to crash

 
Trip Type: Business Review 4 of 26
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
good spot

close by subway, food around and roof over your head.

 
Trip Type: Rest and Recreation Review 5 of 26
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
4.0
Was this review helpful?
Yes (2)
No (1)
Reasonable Price, but money isn't everything

Sink was clogged, but fixed by hotel right away after I asked. Bed had springs that were almost coming out. This should have been checked regularly and replaced as soon as the problem is known. Very quit neighborhood and very close to subway and many restaurants.

 
Trip Type: Business Review 6 of 26
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (3)
No (0)
Affordable & Nice location

The hotel staff were polite and friendly, but the building was old and seemed poorly maintained. I found my bed to be somewhat lumpy and wondered how often bathrooms and hallways were cleaned. Overall, however, I was outside enjoying New York and attending a conference, so the hotel served its purpose: i.e., giving me a safe place to sleep at night. But don't expect great comfort. The room was bare: no desk, no chair, only a bed, bedside lamps, and a TV that didn't work. Nevertheless, I'd stay at this place again if I couldn't find a cheaper place. It is close to the subway (line 1, 103rd st) and only a short walk to Central Park.

 
Trip Type: Business Review 7 of 26
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
No (1)
Great room for the money

The room was adequate for someone traveling on a budget. The staff was nice & friendly. The hotel has great potentiial if they keep it cleaner

 
Trip Type: Rest and Recreation Review 8 of 26
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
ok

My room was a bit scrubby but it was ok. Toilets have been restored not to long ago and they where clean.

 
Trip Type: Not Provided Review 9 of 26
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
Get what you pay for

This is a hostel and you get what you pay for. A sink, fridge, and tv in the room with a bathroom down the hall. It's small with old furnishings, but the hotel staff is friendly, helpful, and patient. The luggage lockers in the basement require payment (not your own lock) and are a bit pricey if used everyday. It's near central park and a short walk to the subway. Overall it's worth a small price, but not much more than that. If you want your own bathroom and housekeeping each day, stay at a hotel.

 
Trip Type: Business Review 10 of 26
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 11 of 26
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 12 of 26
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 13 of 26
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good for the money

It is a bacpackers hotel pretty much, need something cheap and found it here.

 
Trip Type: Family Review 14 of 26
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great room for the money

Old place, good for young travelers and staying on the cheap in NYC

 
Trip Type: Overnight Stay Review 15 of 26
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Good for the Money, especially in NYC

For NYC, this is a nice and clean place to stay for little money. It was comfortable, had a refrigerator and air conditioner, and had some cute girls too!

 
 
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