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The Kensington Close Hotel & Health Spa, London,

The Kensington Close Hotel & Health Spa

Star rating: 4.0 of 5
Wrights Lane
London, W8 5SP, GB
866-539-0036
Average Rating
3.3
Recommend
63%
35 Guest Reviews

from $129.00

Lowest avg. nightly rate

This rate first available on Thursday, Dec 3

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Review Details for The Kensington Close Hotel & Health Spa:

  • 67% Recommend
  • 3.4 Average Rating
  • 12 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.3
Room Comfort
3.2
Room Cleanliness
3.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(35 ratings)
Average Rating 3.3 of 5
Business
(14 ratings)
Average Rating 3.2 of 5
Romance
(2 ratings)
Average Rating 4.5 of 5
Family
(5 ratings)
Average Rating 3.2 of 5
With Friends
(2 ratings)
Average Rating 2.0 of 5
All Others
(12 ratings)
Average Rating 3.4 of 5

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Trip Type: Not Provided Review 1 of 12
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Overall Satisfactory

Run down hotel. Excellent neighborhood. Uncomfortable bed. Overpriced.

 

Not Recommended

Trip Type: Overnight Stay Review 2 of 12
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (1)
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Great location/below standard room

This hotel is an incredible location to Notting Hill and Mayfair locations. If you want to sight see with incredible ease, this is your hotel. However, please be advised that you may not be that impressed with the cleanliness of the room and especially the bathroom. My bathroom was incredibly small for a major city and the fixtures were antiquated and that is not in a quaint way! The bathroom door did not work and there was mold. If you are not bothered by bathroom convenience, than I would recommned this hotel for location, price and very friendly staff. Fantastic shopping and restaurants right outside your dooor!

 
Trip Type: Not Provided Review 3 of 12
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
2.0
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Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 4 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Good deal in the heart of Kensington

I picked this hotel because of location in heart of Kensington and what appeared to be a great pool/spa. The price seemed reasonable for central London. It more than met my expectations. Room was fairly basic but very clean. Pool was excellent but an extra 5 pounds/day to use. EXCELLENT concierge seamlessly arranged theatre tickets, transportation. Great location just around corner from Kensington-High Street tube stop, very friendly and efficient staff, great pool, I'd short list it for my next London stop.

 
Trip Type: Not Provided Review 5 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Good Choice for Hotel

Rooms are small, but so are all rooms in Europe. The hotel staff was very nice. The facilities were beautiful. The location is excellent and close to everything.

 

Not Recommended

Trip Type: Overnight Stay Review 6 of 12
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
4.0
Was this review helpful?
Yes (2)
No (0)
Bad for the money

The room is very small and service is bad. On last day of stay, hotel tries to increase the nightly rate by 30 GBP or move us. Front desk staff is very uncourteous. There is a 5 GBP charge for use of pool.

 

Not Recommended

Trip Type: Not Provided Review 7 of 12
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
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Yes (2)
No (0)
Great disappointment

The Kensignton Close Hotel is at best a three star hotel. The entrire staff from the front desk to the consierge were extremely unhelpful and very short in their responses to basic questions posed to them.

 
Trip Type: Overnight Stay Review 8 of 12
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 9 of 12
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Convienent and moderately priced

Conviently located a block from High Street Kensington Tube station. Cafe's, pubs and restraunts within a block or two. New Whole Foods London store two block walk away. Tourist hotel with indoor pool, within walking distance of Hyde Park, Royal Albert Hall and other museums. Small but clean rooms with good air conditioning. Internet wireless available, but expensive.

 
Trip Type: Special Event Review 10 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Outstanding Hotel

This was a very clean and modern Hotel , Good money value.

 

Not Recommended

Trip Type: Special Event Review 11 of 12
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Adequte but over-priced

Meets the basic needs with a reat location but is over-priced, even for London!

 
Trip Type: Special Event Review 12 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
wonderful hotel

this is wonderful hotel and great location. i am recommending it to my friends that are going to London soon.

 
 
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