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Crowne Plaza Hotel St. Louis Downtown, Saint Louis, MO

Crowne Plaza Hotel St. Louis Downtown

Star rating: 3.5 of 5
200 N 4th St
Saint Louis, MO, 63102
866-539-0036
Average Rating
4.1
Recommend
84%
345 Guest Reviews

from $76.00

Lowest avg. nightly rate

This rate first available on Thursday, Dec 3

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Review Details for Crowne Plaza Hotel St. Louis Downtown:

  • 85% Recommend
  • 4.0 Average Rating
  • 137 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.9
Room Comfort
4.1
Room Cleanliness
3.9

Nothing is more important than the opinions of our guests.

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All Trip Types
(345 ratings)
Average Rating 4.1 of 5
Business
(47 ratings)
Average Rating 3.8 of 5
Romance
(60 ratings)
Average Rating 4.2 of 5
Family
(42 ratings)
Average Rating 4.4 of 5
With Friends
(59 ratings)
Average Rating 4.1 of 5
All Others
(137 ratings)
Average Rating 4.0 of 5

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Not Recommended

Trip Type: Special Event Review 1 of 137
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 2 of 137
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 3 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great deal

super comfy bed, wonderful view and awesome location.

 
Trip Type: Not Provided Review 4 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Overnight Stay Review 5 of 137
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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On it's way out?

Though the room was clean and the location was excellent, the hotel did not seem to be doing a booming business and the restaurant was a ghost town(Needless to say, we didn't stay for dinner, but opted for a sports bar down the street.). So many things were broken or barely working, and when we asked for extra shampoo and conditioner, they told us we were getting the last ones. Really? Also, the staff knew nothing about the Arch which is practically in their backyard.

 
Trip Type: Special Event Review 6 of 137
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 7 of 137
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
2.0
Room Cleanliness
5.0
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needs to make rooms bigger

rooms are very small

 

Not Recommended

Trip Type: Not Provided Review 8 of 137
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
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Needs Improvement

Needs new paint job through out.Should have a gift shop or convience area for snacks. Needs something for kids to do in spare time.Great view of Arch and near sports events.Bed was unexpected type,only 12" from floor.

 
Trip Type: Not Provided Review 9 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Good location just right

Nice stay in downtown St Louis, and most important near the baseball stadium. The elevators were too slow and very small, but that's not too important. It was nice having a garage right at the hotel.

 

Not Recommended

Trip Type: Overnight Stay Review 10 of 137
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
3.0
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Was an OK stay

room was dated and bed was uncomfortable. All the restaurants nearby where either closed down or just closed. The roof top pool and view was very nice.

 

Not Recommended

Trip Type: Rest and Recreation Review 11 of 137
Overall Rating
2.0
Hotel Service
5.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
1.0
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Not worth the price paid or the star rating

Location was great, staff was excellent but the stay was not worth the money. Parking was terrible and the garage smelled. Shower was moldy and not at the star level rated. I have had better stays for less money. No wireless :( and must for todays travelers. Room service was good, plenty of food, and nice, friendly room service guy. My husband booked this for a mother/son trip but was not happy with my summary of the room for what he paid. He would not have been so nice!

 
Trip Type: Rest and Recreation Review 12 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great location

We just had the standard room, but it was clean and comfortable and had a magnificant view of the Gateway Arch and the river/park. It was an easy walk to the Cardinal's stadium and restaurants.

 
Trip Type: Special Event Review 13 of 137
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Great location, great view

Little dated on the carpets and furniture but overall a wonderful experience. Exceptional staff. Friendly and helpful. As for the restaurant, absolutely the best omelet I have ever eaten.

 
Trip Type: Rest and Recreation Review 14 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Excellent location

Great price and allows one to park the car and walk to many area attractions/restaurants.

 
Trip Type: Overnight Stay Review 15 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
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Perfect!

The hotel was great! I was there on my honeymoon and everything was perfect! The view from our room was breathtaking- the arch was right outside our window! The hotel was also located right in the middle of the action; we were able to walk everywhere we wanted to go.

 
 
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