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Crowne Plaza Hotel St. Louis Downtown, Saint Louis, MO

Crowne Plaza Hotel St. Louis Downtown

Star rating: 3.5 of 5
200 N 4th St
Saint Louis, MO, 63102
866-539-0036
Average Rating
4.1
Recommend
84%
345 Guest Reviews

from $76.00

Lowest avg. nightly rate

This rate first available on Friday, Dec 4

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Review Details for Crowne Plaza Hotel St. Louis Downtown:

  • 74% Recommend
  • 3.8 Average Rating
  • 47 Guest Reviews
Hotel Service
3.9
Hotel Condition
3.6
Room Comfort
3.9
Room Cleanliness
4.0

Nothing is more important than the opinions of our guests.

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All Trip Types
(345 ratings)
Average Rating 4.1 of 5
Business
(47 ratings)
Average Rating 3.8 of 5
Romance
(60 ratings)
Average Rating 4.2 of 5
Family
(42 ratings)
Average Rating 4.4 of 5
With Friends
(59 ratings)
Average Rating 4.1 of 5
All Others
(137 ratings)
Average Rating 4.0 of 5

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Trip Type: Business Review 1 of 47
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great view, great location

From my room I could see the Arch, the old courthouse, and into the Cardinals' ballpark. It was great! There are also tons of restaurants within walking distance. It's great for the money.

 

Not Recommended

Trip Type: Business Review 2 of 47
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Worst Experience EVER

For the price, I expected much more. Unfortunately, the room had a rank odor, bugs were hanging from the ceiling, the carpet was stained, the toilet barely flushed, and the walls and wall tile were dirty. Moreover, valet took forever and room service was horrible. I will NEVER stay at this place again.

 
Trip Type: Business Review 3 of 47
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
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Generally good

The room and service was generally quite good. However, no soap or shampoo or anything else was left in the room.

 
Trip Type: Business Review 4 of 47
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 5 of 47
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 6 of 47
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 7 of 47
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Fine Hotel

Staff was gracious and helpful. Room was well appointed but cramped.

 
Trip Type: Business Review 8 of 47
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 9 of 47
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 10 of 47
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Best place downtown for the price.

This hotel exceeded my expectations - it is affordable, clean, and the service was impeccable. Close and convenient to major downtown attractions and events.

 
Trip Type: Business Review 11 of 47
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
This was great

I stayed here to attend a convention. The hotel was superb. Since I did not know my way around the area, I had to ask the employees and they were very nice and helpful. Very clean, spacious room, nice view of downtown and the arch, and the extras they give you were what made it even better. Only thing to look out for are the vending machines that take your quarters. I will definitely stay here again!

 
Trip Type: Business Review 12 of 47
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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Incredible Balcony Views

My partner and I have stayed at the Crowne Plaza twice now and loved it both times. One of the restaurant employees was especially kind to us and went out of his way to make to accommodate us. We will probably stay there time and time again.

 

Not Recommended

Trip Type: Business Review 13 of 47
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
1.0
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No (0)
Bathroom dirty

The sink and soap caddy in the shower were obviously dirty. Gross is the adjective I would normally use. The rest of the room was clean as far as I could tell.

 
Trip Type: Business Review 14 of 47
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great Experience

The rooms were well above expectation. The only problem was the rooms were very warm and we were unable to control the temperature even by shuting off the heating unit.

 
Trip Type: Business Review 15 of 47
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Very nice property with an excellent location

Very spacious and comfortable rooms with an awesome view of the arch. I was very pleased with this hotel. Great location too!

 
 
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