Q Hotel & Spa (former Quarterage Hotel)

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You get what you pay for....

For the price of the hotel it was fine, but I was basically unimpressed. I knew I hadn't bought the package with the *amenities*...(why should I when I only wanted one out of 3), but was very surprised that I was unable to buy the breakfast that they were providing. Then I asked that my room not be entered by housekeeping, but found they had come anyway, and my last morning had housekeeping wake me up when it was the day I was checking out...I've never had that happen. While there was nothing wrong with the Q, there are plenty of reasonable places to stay and I won't go back.

Great Location

When reserve the hotel room from Hotel.com, what you paid is only for the room. The hotel offers cocktail and breakfast for $15.00 per person in addition to then room rate.

Disappointed with Amenities

I upgraded my room to take advantage of the shuttle service offered. Don't pay extra for the shuttle. I waited with my 2 young children 1 1/2 hours outside in 42 degree weather by a bar for the van to pick us up. Should have used a cab. When I mentioned this to the desk clerk their response was "that happens" The room was fine, bed comfortable. Telephone in room did not work.

You need to carefully chose your hotel package

We had stayed at this hotel many times in the past, however since the change to the Q Hotel and Spa, many changes have been made in their reservation packages. When we made our reservation, breakfast was included with the stay. However, after arriving, we were informed that breakfast was not included in our package. Our advise is to skip their rather expensive breakfast and go 2 blocks west of the hotel to the First Watch Restaurant for a much better breakfast.

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"Expensive for poor customer service"

I was one of many guests who booked a room as a wedding guest. Luckily I was not one of the many that got sent to a different hotel because of overbooking, but I almost wish I had! The customer service was poor, the shuttle to the reception was late, and the hospitality room that was booked for the wedding guests after the reception did not get passed along to management so they called the police on us!! And after that, the GM of the hotel would not fix the situation and send the police away so everyone was forced back to their rooms. Very poor communication between management and staff. Not worth all the hassel and money. Will not stay again.

Nice, clean hotel with good location

Rooms are small. Was supposed to have a queen size bed, instead got a full size. It was very noisy. Great location. Very clean. The happy hour is great fun and the omelet bar is very good as are the breakfast facilities in general. Staff was very courteous.

HOT HOT!!!!!!!!!!

Room was hot and you can't control the a/c in your room! BUT NICE HOTEL

Good value

We really enjoyed the location. It was convenient to the Plaza district and the Westport neighborhood had a lot of character. It had a beautiful lobby and nice hot breakfast. Our room was a little small and needed some maintenance (hole in door and broken toilet paper holder) but overall we had a pleasant stay.

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fantastic kansas city option

the q hotel and spa was a fantastic deal for the money. we were treated fabulously by every member of the staff, we were very comfortable in our room, and we were given all kinds of freebies including free adult beverages, free shuttle to the power and light district, free breakfast, and free yoga classes! overall it was a great stay. i absolutely recommend the q hotel and spa for anyone looking to stay in kansas city.

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Great Hotel Great Price

I loved staying here. THe hotel was cute and in a great location. Perfect for weekend travelers. The only downside was that the "aveda products" was just a bar of soap and some lotion. No shampoo body wash or conditioner. Those are some generic brand that come out of dispenser in the shower. Also there aren't any cups provided. Other than that the place was great!