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The Fairmont Royal York, Toronto, ON

The Fairmont Royal York

Star rating: 4.0 of 5
100 Front St W
Toronto, ON, M5J1E3, CA
866-539-0036
Average Rating
4.5
Recommend
91%
194 Guest Reviews

from $151.00

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This rate first available on Friday, Dec 11

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Review Details for The Fairmont Royal York:

  • 93% Recommend
  • 4.5 Average Rating
  • 41 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.3
Room Comfort
4.4
Room Cleanliness
4.6

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All Trip Types
(194 ratings)
Average Rating 4.5 of 5
Business
(42 ratings)
Average Rating 4.3 of 5
Romance
(41 ratings)
Average Rating 4.5 of 5
Family
(20 ratings)
Average Rating 4.5 of 5
With Friends
(35 ratings)
Average Rating 4.5 of 5
All Others
(56 ratings)
Average Rating 4.5 of 5

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Trip Type: Romance Review 1 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Amazing Hotel

This hotel has excellent service and I mean excellent. The staff was very accomadating. The room was large, recently remodeled with a great view. It was very clean. The health club has a great pool and hot tub. The location is perfect very close to both Yonge St and the waterfront, one block from hockey hall of fame. I cannot say enough wonderful things about this hotel. I will highly recommend it to everyone and stay here again!

 
Trip Type: Romance Review 2 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great hotel

The location gives you the perfect spot to see the city

 
Trip Type: Romance Review 3 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Top- Notch

Courteous, helpful staff; classy hotel; great location in a wonderful city. Loved it!

 
Trip Type: Romance Review 4 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 5 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Royal York Stay

Excellent hotel. Very well maintained. My room was clean and was available right away. Staff was courteous. Will stay again next time I'm in Toronto!

 
Trip Type: Romance Review 6 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great for romantic weekend

Great service - very friendly! Fantastic location close to the distillery district, ferries to the islands, etc. Beautiful old hotel showing a little wear around the edges.

 
Trip Type: Romance Review 7 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 8 of 41
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
1.0
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Eighty Years Old

The hotel is 80 years old, so don't expect spacious rooms. The location is great, and the amenities are nice. Our first room had not been cleaned - dirty toilet - in the worst way! The second room had not been vacuumed, and had a strong odor. The third room was cleaned prior to our arriving. We were stunned to have the second room not be as nice as the first in terms of view and size. The third room was okay, but we expected when they got things so wrong twice in one day they would have upgraded us. They did not, and when I spoke to the issue at check out, they brushed over it. Also, the valet parking was very expensive. We were in Toronto on what we hadn't known prior to arriving was a provincial holiday. Family Day in Ontario means almost everything is closed. Check a calendar prior to going, it could make a big difference. The pool and wet and dry sauna are well-kept. This is an area in which the hotel shined. Ice water with citrus fruit slices was available, and luxurious towels provided as you arrived at the pool/workout area. Bathroom was very small. Robes were provided. Bed was comfortable.

 

Not Recommended

Trip Type: Romance Review 9 of 41
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Forget the goldrooms

Made big mistake. Goldrooms are only 250 square feet darker and more expensive than 500 square foot deluxe rooms. Usdusally the most expensive rooms are the best but not the Goldrooms here. Private goldfloor lounge isn't anything special. Fancy floors, walls ceilings and lighting but better to get the deluxe rooms. Free continental breakfast is nothing to get excited about. They had some fish strips that smelled like grim death. Only place in hotel serving dinner after 10:30 pm was in the lobby lounge. Bad, small portion, meals. Cost over $100.00 for the two of us. Awful. Mc Donalds would have been a thousand times better. Stay at 1 Kings west high up in tower section. Better everything there.

 
Trip Type: Romance Review 10 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 11 of 41
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 12 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Beautiful city and wonderful hotel

Beautiful hotel, room and outstanding employees.

 
Trip Type: Romance Review 13 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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STILL at the top of its game

It had been five years since I've stayed here. the place maintains its place as one of our favorite hotels on the continent. Rooms were comfortable, service people were both efficient and friendly, and the concierge gave excellent advice. We go to Toronto every two or three years, and we'll stay at the Royal York again next time.

 
Trip Type: Romance Review 14 of 41
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Romance Review 15 of 41
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Excellent service but needs updating

The service at the hotel is awesome. Everyone is exceptional nice and accomodating. The hotel lobby and restuarants are beautiful and comfortable. It is a very historic hotel. The furniture and decor needs to be updated. We had issues with the drawers in armoire because they didn't slide cleanly and the doors were crooked and had to be shut together to stay shut. The bathroom is very small. The door opens right into the sink so the door needs to be closed to stand comfortably in front of the sink.

 
 
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