Hyatt Regency Vancouver

Gorgeous hotel

This hotel is in the middle of downtown Vancouver. It is a fancy, clean hotel with concierge service. The tour busses pick up at the hotel and Robson street is only a few blocks away (shopping and food). Cactus club is across the street and has great food. The hotel was comfortable, had some good safety features and offered self-parking for $28/night. Internet access was $15/24 hours.

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The perfect place to stay

The Hyatt Vancouver is a great place to stay. It has the Hop On-Off bus tour stop right at its door. This tour goes to all of the tourist destinations so no other transportation is needed. The SkyTrain is also next door. It is close to many restaurants/shops and the mini mall across its driveway is convenient with a drug store and a McDonalds. I have never experienced such a friendly staff---everyone that I had contact with had a smile on their face and offered assistance before being asked. I would have been willing to pay twice the great price that we had for our awesome stay at the Hyatt.

Right in the heart of where you want to be

First class hotel. Has the "new hotel look" of Hotel 1000 and others. Friendly and efficient staff. Bi-lingual workers that aim to please. Will stay there again on our next trip to Vancouver, BC.

Great room for the money

Easy walk to many sites in downtown Vancouver. Great view from room. Beds very comfortable and bathroom was well supplied with toiletries. Only suggestion would be to inform visitors that the parking lot fees are not included in the room rate.

Great Location, Great room for the money

well appointed and helpful staff. wifi expensive, since a Holiday Inn has free access. Would stay there again. Used a smoking room with balcony. They used air freshenrs in hallways, which kept ordor to min.

Good location but poorly run

It's location is terrific for seeing the city but I expected more from this hotel. Key didn't work in door. It took 2 calls before someone let us into our room. Room was freezing cold when we (finally) got the door open. Many of the street level entrances were locked. Several times I came upon a locked door (no sign) and had to try to find another entrance. Upon returning to the hotel that evening, there was a long line for the elevator and no one directing traffic. I left and returned 1/2 hour later to find there was still a line. Because I was on the 23rd floor I had no choice but to wait. Check out on the TV wouldn't work. More than 20 minutes to get our car from the garage.

Outstanding hotel!

This hotel was in the perfect location. Lots of shopping/food within walking distance. The room was very clean, and the beds were really comfortable. The only negative is the parking garage. We paid for nightly parking, so the parking attendent gives you a ticket that is supposed to open the gates to exit and enter the garage. However, it seemed that system wasn't working. We basically had to hit the help button and wait for the attendent everytime we exited/entered. There was a line of cars at one point, indicating that others had the same problem. Other than that, I would highly recommend this hotel. The concierge was very friendly and helpful. The fitness center is a lot nicer than most other hotels I've been to. Definitely recommend this place!

Hard to beat

We've stayed several times in Vancouver, but the Hyatt suited us perfectly, putting us in walking distance of so many sights, shops and eateries. Our room was well-designed, functional and quiet. We brought swim suits but the so-called pool is too small to do any lap swimming. All in all, it was a very pleasant stay.

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