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Hilton Palm Springs Resort, Palm Springs, CA

Hilton Palm Springs Resort

Star rating: 3.5 of 5
400 E Tahquitz Canyon Way
Palm Springs, CA, 92262
866-539-0036
Average Rating
4.0
Recommend
77%
87 Guest Reviews

from $105.00

Lowest avg. nightly rate

This rate first available on Monday, Nov 30

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Review Details for Hilton Palm Springs Resort:

  • 70% Recommend
  • 3.6 Average Rating
  • 30 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.9
Room Comfort
3.9
Room Cleanliness
3.9

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All Trip Types
(87 ratings)
Average Rating 4.0 of 5
Business
(8 ratings)
Average Rating 4.0 of 5
Romance
(20 ratings)
Average Rating 4.2 of 5
Family
(12 ratings)
Average Rating 4.3 of 5
With Friends
(17 ratings)
Average Rating 4.1 of 5
All Others
(30 ratings)
Average Rating 3.6 of 5

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Not Recommended

Trip Type: Not Provided Review 1 of 30
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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This Hotel needs improvement

This Hotel might have been great 20 years ago. Knowing, that July is "off season", she staff really acted like it. You could just tell, they didn't want to be there and really didn't care. The service at the pool was less than poor. Here you are in a 115 heat and there is no refrigirator in the room. Overall very disappointing and I will never stay at the Hilton again.

 
Trip Type: Special Event Review 2 of 30
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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OVERPRICED

OVERPRICED!!!

 

Not Recommended

Trip Type: Special Event Review 3 of 30
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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PS on 4th July weekend

The hotel was busy, unfortunately full of High School and college students who drank all day at the pool and then played loud music in their rooms, along with fighting in the corridoors. I believe that without the roudy guests this would have been a much better stay, and the hotel would have appeared better.

 
Trip Type: Special Event Review 4 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Bargain luxury.

Convenient location, excellent food and nice rooms. Great value for the price.

 

Not Recommended

Trip Type: Not Provided Review 5 of 30
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
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needs improvement

wireless did not work, fitness center was in remodel, and only had treadmills in overheated room, service was slow and unattentive

 
Trip Type: Rest and Recreation Review 6 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Two negatives but overall mostly a good experience

The pool courtyard in general was beautiful - particularly due to the bougainvillea. Unfortunately, my "poolside view" room, which I reserved online, was blocked not only by the pool bar but also by the roof of an adjoining covered patio. Pretty pricey considering this aspect but the hotel location in itself is a positive. Also, I arrived close to the 3PM check-in time but my room was not ready until 3:30PM.

 
Trip Type: Special Event Review 7 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very nice for the money

The Hilton Palm Springs resort was very nice. The Fitness Center left some to be desired, but the pool was nice and heated to a comfortable temperature so I could swim on a November morning. Room service was great and affordable, and the room was elegant and comfortable.

 
Trip Type: Not Provided Review 8 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 9 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Very Nice Hotel To Relax

The hotel was very clean, I ordered room service, they were very quick the food was moderate though...The bed was pretty comfortable the pool was very nice and the hotel was very clean...

 
Trip Type: Not Provided Review 10 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great location

Staff was very helpful and the rooms were clean. Great location..only a few blocks from Hwy 111 where all the shops and restaraunts are located. We walked everywhere and for those of you who like to gamble, this hotel is located across the street from a casino. I only have one complaint and that is the hotel needs to purchase more sun umbrellas for guest to use while laying out by the pool.

 

Not Recommended

Trip Type: Not Provided Review 11 of 30
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
3.0
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This is a low rent place with a high price tag

What a disappointment! The place is dreary, dated and the management is cheap. Would not go back unless it gets a complete makeover!!

 
Trip Type: Rest and Recreation Review 12 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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NIce well equipped hotel convenient to downtown

Nice hotel. Felt very safe. Never had any problems, staff was curtious and helpful.

 

Not Recommended

Trip Type: Not Provided Review 13 of 30
Overall Rating
3.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 14 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
2.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 15 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great Room

The room was nice and the bed was really comfortable. My only complaint was the increased activity/noise level outside the room in the morning and evening. Other than that, it was a pleasant stay.

 
 
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