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Luxor Hotel and Casino, Las Vegas, NV

Luxor Hotel and Casino

Star rating: 3.5 of 5
3900 S. Las Vegas Blvd
Las Vegas, NV, 89119
866-539-0036
Average Rating
3.7
Recommend
69%
2055 Guest Reviews

from $50.00

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Review Details for Luxor Hotel and Casino:

  • 66% Recommend
  • 3.6 Average Rating
  • 586 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.6
Room Comfort
3.7
Room Cleanliness
3.6

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All Trip Types
(2055 ratings)
Average Rating 3.7 of 5
Business
(342 ratings)
Average Rating 3.5 of 5
Romance
(308 ratings)
Average Rating 3.8 of 5
Family
(271 ratings)
Average Rating 3.7 of 5
With Friends
(548 ratings)
Average Rating 3.8 of 5
All Others
(586 ratings)
Average Rating 3.6 of 5

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Next Next Page 1 of 40 Previous Previous
Trip Type: Special Event Review 1 of 593
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 2 of 593
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Rest and Recreation Review 3 of 593
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
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Needs an Overhaul

It had been 10 years since the last time I was at the Luxor. The hallway and guest room I was exposed to on this trip didn't look like any improvements or upkeep had been made to the property since the last time I was there. Admittedly, I selected the hotel because of the "deal" but I still expected a room that wasn't so dark, dreary, musty-smelling, and which had a door with a peephole where you could see who stood on the other side. To their credit, when I complained about the condition of the room and why I was leaving after being there less than 2 hours, the hotel agreed not to charge me for the second day of my reservation. I think they shouldn't be charging anyone to stay there until they renovate the rooms, but I will give them credit for agreeing to refund a portion of my prepaid reservation without any resistance.

 
Trip Type: Not Provided Review 4 of 593
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great holel

made very welcome had a slight hiccup but this was put right very quickly room was lovely and comfortable and close to everything

 

Not Recommended

Trip Type: Overnight Stay Review 5 of 593
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Tired

Some rooms are very inconvenient to get to and the decor needs updating badly.

 
Trip Type: Overnight Stay Review 6 of 593
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 7 of 593
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Not Provided Review 8 of 593
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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Severly Outdated

This hotel needs major renovation. The hotel design lacks comfort and class. Felt like a motel.

 
Trip Type: Special Event Review 9 of 593
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great Deal from Hotels.com

Great price, great room, worth every penny.

 
Trip Type: Overnight Stay Review 10 of 593
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good price for a nice room.

The luxor is really nice. Clean rooms and great staff.

 

Not Recommended

Trip Type: Not Provided Review 11 of 593
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Not such a deal

This hotel charges a 'resort fee' of $12.25 per night above and beyond the room charge for a couple of bottles of water. I wouldn't recommend it.

 
Trip Type: Overnight Stay Review 12 of 593
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
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No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 13 of 593
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Down at the heels

The Luxor is very much down at the heels - even the tower rooms, which the hotel states were "renovated" in 2005, look like a grim Holiday Inn from 1985. There are far nicer hotels on the strip for not much more money - highly recommend you look elsewhere.

 
Trip Type: Special Event Review 14 of 593
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 15 of 593
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Luxor Adventure

Arrived at about 10:30 am and was told I have to wait till 11:00am to check in, I didn't waiting but was told in a rude and cold manner, I guess when you get big, one person does not really matter.

 
 
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