Enclave Suites At Orlando by Sky Hotels and Resorts

Great room for the money

The staff was very friendly. The room was a great size for our family. We are already planning on returning around Christmas with the rest of our family from out of State.

HORRIBLE VALUE!

My wife and I are very easy-going people. With that said, this hotel was atrocious! We could have stayed at a beautiful time-share for $20 more a night. The rooms were in ANCIENT condition. The employees were rude. Everything inside the room was so old and rusty. The hotel and room smelled. The fire alarm mysteriously went off one night at 4AM and they made everyone move rooms to another building, with no explanation. We dreaded going back each night. DO NOT STAY AT THIS HOTEL! TRUST ME!

Guest did not leave a comment.

Terrible Service

This hotel needs to be updated RIGHT AWAY WITHOUT DELAY!!! The ice machine never work at all. The beds are to worn out!! Just horrible all the way around. Would Not stay here again.

Wonderful

I was amazed at the hotel and the amentities. Each room has a terrace or a patio. Perfect for just hanging out and relaxing. There are 3 pools (one indoor) - the hotel is secure, clean, the people were friendly - it was close to everything and has stores and restaurants within walking distance. I will stay there again.

Needs Improvement

We arrived to an outdated room with our "kitchen" cabinets falling off. We called the front desk twice, and also again about our broken coffee pot, and did not see anyone until we asked for a better room. We stayed in one of the studios, which I would also not do again. It is close to Wet 'n wild, Universal and Sea World, and in walking distance to stores and restaurants. The breakfast that is free includes a bag with a piece of fruit, a juice cup, and a danish, but the one you pay for did look good. It was not a terrible stay, but I don't believe we will stay here again.

You get what you pay for

I was looking for a cheap room with a kitchenette so I could stay in Orlando for the week and not have to eat every meal out. This served the purpose. There were enough annoyances that if you are at all particular this might not be a great choice. The card reader on the outside door only work about 50% of the time, the first floor hall had a large fan running the entire time we were there to try and dry out the wet carpet. The place smelled musty. The ice machine on the fifth floor (only 1 per building) never worked, and the dishwasher leaked. No one seemed very concerned about the things that didn’t work; suggesting that they would fix them but I never witnessed an attempt. There were also some positives; we had a corner room with windows on two sides and a balcony that overlooked a small lake with various water birds. The internet was free and fast. The staff was friendly and courteous if somewhat disinterested in fixing any of the broken items.

Guest did not leave a comment.

"Needs Improvement

needs renovation

Pleasantly surprised

We stayed just one night. Booked a suite and loved it! Next time we go to Orlando we will stay here.

Guest did not leave a comment.

Staff could try a little harder

I would recommend this hotel because it was convenient, the price was right, it has a nice pool, and a very reasonably priced breakfast buffet. I did, however, have a problem with the "kitchen", which was tiny, but that's okay. The problem was that the stove burners did not work. I notified the desk clerk in the morning while we were on our way out for the day, but when I came back that evening ,nothing had been done. I had to call again, and someone came up and fixed it. I should also mention that our room was not cleaned that day. I reported this to the desk, and received an apology and a promise that it would get done tomorrow. Two housekeepers knocked on the door shortly after that and offered me clean towels and said that they hadn't been able to clean the room because they had alot of checkouts that day. I felt sorry for them. Other than that, I think we got our money's worth.

Outstanding Hotel

Great hotel for the price. 24 hour indoor pool is a definite plus. The price to upgrade your breakfast is a steal. Hotel was clean and quite comfortable. Restaurants, shops and attractions very close by.

Needs Improvement

Got this hotel as it had 2 bedrooms, but 2 rooms at a Days inn would have been better quality and cheaper.