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Suburban Extended Stay, Dallas, TX

Suburban Extended Stay

Star rating: 2.0 of 5
10326 Finnell Street
Dallas, TX, 75220
866-539-0036
Average Rating
2.7
Recommend
59%
32 Guest Reviews

from $33.99

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Suburban Extended Stay:

  • 50% Recommend
  • 2.4 Average Rating
  • 14 Guest Reviews
Hotel Service
2.8
Hotel Condition
2.4
Room Comfort
2.6
Room Cleanliness
2.9

Nothing is more important than the opinions of our guests.

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All Trip Types
(32 ratings)
Average Rating 2.7 of 5
Business
(14 ratings)
Average Rating 2.4 of 5
Romance
(1 ratings)
Average Rating 3.0 of 5
Family
(0 ratings)
Average Rating 0.0 of 5
With Friends
(4 ratings)
Average Rating 3.5 of 5
All Others
(13 ratings)
Average Rating 2.6 of 5

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Not Recommended

Reviewed by Dinesh M from Princeton Junction on July 3, 2009 Trip Type: Business Review 1 of 14
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Flophouse

The hotel is falling apart and is very badly run. It had roaches, lumpy and smelly mattresses, thin and old towels and air conditioners that make strange loud noises. The front desk was friendly but not very effective. I had to ask for the weekly room cleaning thrice. I had to get different room items, like the cooking pans, the coffee maker and dish rags which the room is supposed to have and after repeated attempts got these one at a time.

 

Not Recommended

Reviewed by a hotels.com guest on May 28, 2009 Trip Type: Business Review 2 of 14
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
4.0
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No (0)
Average Room for the money

The room was in a great location for the price but there was some ants inside the bathroom, as well when i ask for clean towels on the front desk it took 5hrs to provide me with towels and for me to able to take a shower to go out. I believe then need to hire people so customer dont have to be waiting for a service we have paid for. Thank You.

 

Recommended

Reviewed by a hotels.com guest on May 25, 2009 Trip Type: Business Review 3 of 14
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
2.0
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No (0)
Get what you pay for...

The rooms smelled funky even after I sprayed oust and other air sanitizers. Their was a dead bug under the desk. The tiles were loose and would stick to your feet because they weren't glued down, but hey you get what you pay for right. Cheap hotel right off Northwest highway, 12 minutes from downtown.

 

Not Recommended

Reviewed by a hotels.com guest on April 10, 2009 Trip Type: Business Review 4 of 14
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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No (0)
Needs Improvement

Room not well maintained Poor TV reception

 

Recommended

Reviewed by Timothy from Jacksonville on February 23, 2009 Trip Type: Business Review 5 of 14
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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No (0)
Comfortable

Our stay was comfortable.

 

Not Recommended

Reviewed by Norman H from Tucson on January 11, 2009 Trip Type: Business Review 6 of 14
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Don't Expect Customer Service!

I had the Bath Tub Facet literally blow off in my hand, bruising it. Was told I would be given a new room, no charge. Was upgraded to a 2 bed suite, then the next day was informed I had to pay for the upgrade!!! They should have comped the stay, not charge for an upgrade.

 

Recommended

Reviewed by a hotels.com guest on December 15, 2008 Trip Type: Business Review 7 of 14
Overall Rating
3.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Didnt get what I reseved online

the room was nice but I reserved a room with two queen size beds and only had one full size. but it worked out for me, since I was by myself. I also didnt get a smoking room but I don't know if that is because of Dallas smoking ban.

 

Not Recommended

Reviewed by a hotels.com guest on October 9, 2008 Trip Type: Business Review 8 of 14
Overall Rating
1.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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No (0)
not good

Unless you have pretty low expectations steer clear.Staff was fine,location was fine,place was built very cheap and maint. was not good.

 

Recommended

Reviewed by a hotels.com guest on October 2, 2008 Trip Type: Business Review 9 of 14
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)
My Stay

quiet out of the way place nice to have if your looking for cheap.

 

Recommended

Reviewed by a hotels.com guest on August 5, 2008 Trip Type: Business Review 10 of 14
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)
Needs a little Improvement

I did not get a handicapped room, and the room that i did get was on the 2nd floor and the elevator onthat side did not work. Now other than that, it was an enjoyable stay.

 

Not Recommended

Reviewed by a hotels.com guest on June 23, 2008 Trip Type: Business Review 11 of 14
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
No (1)
location verses quality

This extended stay hotel is just what the name implies. If you need a cheap place to stay for awhile and don't need to be pampered, then here is good. I like the area because all good restaurants are there. The room #120 we stayed in was very small and cramped. The AC had been leaking on the carpet for long time and the room smelled like mildew all the time. Small roaches came out in the bathroom at night. It did have full size refrigerator and stove. Microwave didn't work correctly. They ran out of bath towels and we have to get clean hand towels to dry off with. They do not clean the rooms unless you are there more than 7 days. Second night we had to go to the front desk to get our key valid again because they forgot to activate it for two nights and we were locked out of our room. If I needed a cheap room, I would consider staying here again, but would prefer a regular hotel.

 

Recommended

Reviewed by a hotels.com guest on June 3, 2008 Trip Type: Business Review 12 of 14
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
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No (0)
What you would expect for the price

The location of the hotel was great. It was right down the street from major restaurants and next to the freeway where you could quickly get to other locations in the area. The room was small, but nice. The only problems I ran into was the fact that they did not bring us clean towels daily, we had to go and ask the front desk every day for new towels and wash cloths. Also, the hallway did not have air conditioning and was always dirty. Their policy is that they don't clean your room while you are there because they don't want to invade your privacy. This policy just screams laziness to me. This being said they did not empty our trash or take our dirty towels or anything of that nature. Also, upon arrival there was a burnt bag of popped popcorn in a shoebox in the freezer and an alcoholic beverage in a paper bag that was left in the refridgerator as well. They didn't clean it out before we arrived. Lastly, the bed was the most uncomfortable thing I have ever slept on in my life. I'm not sure if it was a real mattress or a boxspring! I think the floor would have been more comfortable. If you are looking to relax and actually sleep at night this place is not the place for you!

 

Recommended

Reviewed by Todd W from Corpus Christi on May 29, 2008 Trip Type: Business Review 13 of 14
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (1)
Needs Improvement

Suburban Extended Stay Dallas was very conveniently located to Dallas Love Field and was a good value but room material condition needs improvement. The room I occupied had vinyl tile peeling up from flow and less than adequate air conditioning to deal with heat and humidity of Dallas weather.

 

Not Recommended

Reviewed by Reed P from Oklahoma City on May 28, 2008 Trip Type: Business Review 14 of 14
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (0)
No (1)
Needs Improvement!!!

Out dated and needs attention to everything from the moment you walk in the door.

 
 
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