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Sheraton Atlanta Downtown, Atlanta, GA

Sheraton Atlanta Downtown

Star rating: 3.5 of 5
165 Courtland At International Blvd
Atlanta, GA, 30303
866-539-0036
Average Rating
4.0
Recommend
79%
251 Guest Reviews

from $95.00

Lowest avg. nightly rate

This rate first available on Sunday, Dec 13

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Review Details for Sheraton Atlanta Downtown:

  • 89% Recommend
  • 4.3 Average Rating
  • 27 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.5
Room Comfort
4.3
Room Cleanliness
4.3

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All Trip Types
(251 ratings)
Average Rating 4.0 of 5
Business
(40 ratings)
Average Rating 3.9 of 5
Romance
(35 ratings)
Average Rating 3.8 of 5
Family
(27 ratings)
Average Rating 4.3 of 5
With Friends
(37 ratings)
Average Rating 4.3 of 5
All Others
(112 ratings)
Average Rating 4.0 of 5

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Not Recommended

Trip Type: Family Review 1 of 27
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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They will nickel-and-dime you!!!

We got a good deal for this type of hotel. We didn't realize, however, that when you actually got there, you had to pay $20 to park unless you wanted to park for free down the block or do valet. And, after you park, you have to literally walk about a quarter mile to get to your room...no exaggeration, along the path that the cars enter. It was incredibly difficult to find our room; the guest services never told us how to find our room. We were disappointed that there was no complimentary internet in our rooms and that we had to go to the second floor to use the computer center. The internet charge was $9.95 and we refused to pay that, especially since the hotels we stayed in earlier in our vacation had free wi-fi. We considered ordering breakfast, but that was out of the question after we saw that just cereal and milk alone was over $8. We learned our lesson to never book this type of hotel again. We'll gladly stick with the Country Inn and Suites that we visited earlier.

 
Trip Type: Family Review 2 of 27
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Nice Stay

I enjoyed the stay at the hotel. Just the cleaniness of the rooms were poor.

 
Trip Type: Family Review 3 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 4 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 5 of 27
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (1)
Cleaniness of the room

Under the beds were coke bottles and lubericant bottles. The carpet was not very clean as well. WiFi service should be free.

 
Trip Type: Family Review 6 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Outstanding Hotel

I was very impressed with the hotel. The staff was very friendly and helpful. The room was clean and well maintained.

 
Trip Type: Family Review 7 of 27
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 8 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 9 of 27
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Good deal for downtown location

We needed to be close to Turner Field for the Atlanta marathon, and this was a good deal. The hotel was clean, comfortable, and easy. Parking outside is easier than parking in the deck (turn left, not right). This was the second time we've stayed there, and we'll probably stay there again next year.

 
Trip Type: Family Review 10 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Family Review 11 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 12 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Great Location, Very Good Service, Needs Some Updating

Overall was pleased with the service, location, staff, and Club Room. The guest rooms could use some updating.

 
Trip Type: Family Review 13 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Parking is a Ripoff

Hotel is nice and accomodating. The main thing that ticked me off was the fact that they surprised me when I was leaving with a Parking Fee that was extremely high. If you walk there you will be OK.

 
Trip Type: Family Review 14 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 15 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
 
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