Congress Plaza Hotel

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Re-modeled???

I thought this hotel was "re-modeled." If that means patched OLD carpet, layers of paint, and sloppy tile work in the bath room - then forget it! No room refrigerator. Not able to control room heating or cooling - only the fan speed. A flat-screen TV was the only worthy "re-model" item.

GREAT LOCATION

this is very old, historic hotel and in a great location to walk to lots of resturants and the museums!

Congress Plaza

Hotel was very close to grant park which I think is the biggest advantage. The staff was courteous and the rooms were good and clean However everything is not fine and dandy. The hot water was not hot and there was almost no pressure, so the shower was more of a drip. Also, on the day of my stay, there was a protest in the city and the hotel was letting the protesters stay in the front entrance. Its not a problem for me but I wonder if they were protesting against the hotel itself. A few other guests of the hotel were note pleased about the protest.

congress plasza chicago ill

We stayed on night here. We are college students on summer break from Japan. We travel to Chicago and Detroit. We found people in Chicago were not as nice as in Detroit. THe people who work in hotel were not helpful to us. We can speak English, but need help to get information on Musemums and buses. They were not friendly or helpful. The hotel was clean amd nice and in good spot.

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Great location!

Great location on Michigan Avenue and great lake views from our room. Very clean rooms. The lakeview room we had, had a very small bathroom and poor lighting, but the view was awesome! This is an older hotel, which to me has a lot of character. If you think you have to have new everything, stay somewhere else. You wouldnt appreciate it. We had an easy check in and check out. We didnt really use any other services while we were there, so I cant really comment on that.

Location Location Location

Avoid the restaurant, the rooms and lobby are a bit below average. The bar and door/bell service is nice and efficient. The location is the BEST!! Right on Michigan Ave at Grant Park!! Chicago is on the doorstep.

Lovely historic hotel

The Congress Plaza Hotel is an historic building in the South Loop of Chicago. While the rooms themselves have signs of age, they are comfortable, clean, and well appointed. The lobby is really quite beautiful, and the location couldn't be better. This is a comfortable, pleasant and convenient place to stay for the traveler who wants to be in the heart of Chicago without spending a fortune on a hotel.

Disgusted

I found out after we checked into the hotel that there has been a strike from the workers there since 2003. The hotel is very historic and beautiful, but there wasn't new items in the bathroom. ie shampoo, conditioner, lotion and soap. When we came back to the hotel after our evening events, there was a huge pile of vomit in the hallway. I called front desk and told them about it and they said they would send someone up. A security guard came up and told us that we had to be quiet, even though we were getting ready for bed and were not talking loudly. The next morning the vomit was still in the hallway. A cleaning lady came by at 9:00AM for room checks and when I checked out at 11:30AM, the vomit was still not cleaned up. I would not recommend staying here at all.

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Great Location!

Historic hotel in a great location right across boulevard from beautiful Grant Park. Friendly people take good care of your needs.

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