Congress Plaza Hotel

Don't get fool with pictures!

Too old is time to spend money and fix this hotel.

Needs Major Improvement

We had to kick the door open to get into our hotel room. The room smelled like mildew. The next morning while getting ready the power went out. I would not recommend this hotel to anyone!

Glory is Fleeting

This was a fabulous hotel in its day. It is starting to show its age a bit. It is a clean place, very comfortable, convenient to downtown Chicago. Short walk to Buckingham Fountain. Easy access to taxi or bus stops. Tour buses are a few blocks away. The room was a great view of Lake Michigan and Navy Pier. Saw the Saturday fireworks from the comfort of our room. Cons: tub didn't drain well so your ankles were covered by the time you were done with a shower. Tub got very slick. Toilet needed just a little more pressure, sink a little less. Picketers outside not an issue but they have been there for 5 years! Had a fabulous time in the hotel. Raphael's in the hotel had good food. Could use a make over. Decor dated, mismatched chairs with black table coverings. Wood paneling showing it's age. This is a fantastic and historic hotel. Put a few bucks in it to bring it back to is glory. Final comment: a bit overpriced for the condition.

Needs HELP!!!

I would not recomend this hotel to any one do to the smell and unclean rooms pluming did not work eighter...

Outdated and run down.

At least the rooms were clean. ...but they haven't been updated in probably 20 years unless you count some new bathroom fixtures and an LCD tv. The wallpaper is peeling off and there's bare 2x6 pine boards for base board. We reserved, and paid extra for a king size bed, but after trekking to our room at 1am we found a pair of twin beds instead. We were too beat to hike back to the lobby, but were pissed when, come morning, the desk told us "there were plenty of rooms available, I don't know why they did that" but made no attempt to amend the situation (not even an actual apology). The additional $33 to park the car overnight is a rip off since you can park just about anywhere in Chicago for less than that for a full 24 hours. Even if you put out the do not disturb sign, the walls are so thin that their banging on all the surrounding doors ensures you will be awake at 7am promptly. I know it's a historic building, but they should tear it down and put in a parking structure, or something more useful than what's there now; it's barely a step above a budget hostel in my opinion. Next time I'm staying just down the street at the Palmer House, it costs a bit more, but is a thousand times nicer with quality service!

Guest did not leave a comment.

Good hotel. Great location!

For the price we paid, it was a great stay in Chicago. The hotel is close to parks, museums, and shopping. The closest subway stop is three blocks away, but other than it is a great hotel.

Bad room for too much money

The room wasn't what i had expected the restaurant was overpriced the room was over priced and was not as luxurious as i thought it would be.

It was ok.

When I first got there, they gave me the wrong room, with 2 beds, when i booked a 1 bed. The lobby lady, Rosa, was on the phone not talking business, and I had to wait for her to get off, like I was inconvenient. Then the new room had a broken sink stopper thing. Also, the air conditioner was leaking and got our clothes wet. The workers were on strike, and apparently they have been for the past 6 years, and no one was kind enough to let us know before hand. Other than that, the room was clean, bed was really comfortable and the location was great. Those were really minor things, I actually did enjoy my stay at the Congress Plaza.

Guest did not leave a comment.

Urban Oasis

The Congress Hotel is an excellent hotel. Our room was clean, and looked out onto State Street. The location is the best part of the hotel: right across from Grant Park and near the cta. Check out the Travelodge logo which is south of the hotel. It's hilarious and can be viewed from South facing hotel rooms at the Congress. I would definitely recommend this hotel to anyone!

Great location

The room was clean, but had a mildewy smell that we noticed whenever we came back to the hotel. The staff was friendly and the location was awesome. It was a great value for the money.

great stay

Congress Plaza was a perfect locational hotel with a lot of history, comfort and totally worth its very affordable rate.

Great room beautiful view!

We took a one night get away and loved it this is our new downtown get away! We had a beautiful room! I love the high ceilings and vintage feel the hotel has but was very comfortable with the modern luxuries. Great hotel and affordable!