The Fairmont Dallas

Overwhelmed with Everything--Great Place to Stay

The employees were gladly waiting on guests to arrive. They greeted us in a very friendly and courteous manner. I will be back. The employees at the service desk were really nice also.

Best bang for your buck

If you're staying in Dallas there is no better bang for your buck. From the staff, to the restaurant/bar, to the rooms, you cannot beat The Fairmont Dallas.

Hotel within a hotel

Our stay at the Fairmont Dallas in the Fairmont Gold City View section was very nice. It included a "commons area" with breakfast and evening snacks with complimentary beverages and an honor bar open until 11 PM, and large screen TV (which was nice during the world series). Downside for me - even though the showers were very nice (rain fall shower heads) there are no bathtubs in this section of the hotel - something they don't tell you before checking in - so if you're looking to relax and soak in the tub - NOT the spot! Otherwise, service was good, beds comfy and rooms were very clean

Needs Improvement

We've stayed in several Fairmont's around the country and I have to say, we were disappointed in the Fairmont Dallas. The rooms were small and the bathroom was exceptionally small and out of date. The toilet was one that you would find in a public restroom! YUCK! However, the service was great and the rooms were clean and the hotel was extremely quiet considering there were Halloween parties and Homecoming parties going on. There was also MAJOR road construction that was a big inconvenience, but that wasn't the hotels fault. Unfortunately, I doubt we will stay at this hotel again. I've stayed in several hotels in Dallas and this just wasn't worth the effort to sit in backed up construction traffic for hours and then relax in a room with a public restroom type bathroom! Not worth it!

Guest did not leave a comment.

Guest did not leave a comment.

Guest did not leave a comment.

Excellent Hotel

We stayed on the Gold Level. The Hostess was fantastic. The evening and morning foods were very good and lots of variety. We couldn't have asked for anything more or better. We have stayed in a total of 6 luxury hotels in the downtown area of Dallas and the Fairmont would have to come in at number 1.

Good Value - Comfortable Stay

The price we paid was a good deal -- thanks to hotels.com. Hotel is beautiful, room was really comfortable. We didn't upgrade to anything special or fancy but it was perfect for a place to come back and sleep or relax while visiting a new city. Best thing was the service from the reception desk and the concierge. They were very nice and seemed genuinely friendly and knew a lot about the area.

Fantastic Fairmont

The staff is extraordinarily friendly and accommodating. This hotel is going to be our new base when we travel to Dallas to visit friends and family. Great bed, loved the feather pillows, outstanding housekeeping service.

Dated rooms with discounted rates

Staff was wonderful. Discounted room needed major updating. Not your typical Fairmont, so do not expect it. Lots of construction around hotel, so very difficult to get to. Dead part of downtown at night, so we didn't wander around.

Great Location

Stayed 2 nights. Walking distance to American Airlines Center, Uptown and many good restuarants and bars. New Dart Rail Green Line 4 Blocks. Great service and good pool area. This hotel is very convenient for all downtown destinations.

no good avoid if you can

the service in the hotel was not what we expected and in my eyes i felt as though the staff was very rude

Guest did not leave a comment.