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Westbury Hotel, London,

Westbury Hotel

Star rating: 2.5 of 5
22-24 Collingham Place
London, SW5 0PZ, GB
866-539-0036
Average Rating
3.4
Recommend
68%
25 Guest Reviews

from $108.00

Lowest avg. nightly rate

This rate first available on Sunday, Nov 29

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Review Details for Westbury Hotel:

  • 60% Recommend
  • 3.5 Average Rating
  • 10 Guest Reviews
Hotel Service
3.5
Hotel Condition
3.4
Room Comfort
2.8
Room Cleanliness
3.4

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All Trip Types
(25 ratings)
Average Rating 3.4 of 5
Business
(2 ratings)
Average Rating 3.5 of 5
Romance
(1 ratings)
Average Rating 2.0 of 5
Family
(6 ratings)
Average Rating 2.5 of 5
With Friends
(6 ratings)
Average Rating 4.3 of 5
All Others
(10 ratings)
Average Rating 3.5 of 5

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Trip Type: Not Provided Review 1 of 10
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Good room for a great price

I didn't know what to expect based on the mixed reviews, but the room was very clean, if very small. The hotel staff is very nice, and provided a free pack of tylenol when needed. The breakfast is pretty simple, cereal and toast, but saves a lot of money compared to buying breakfast in the city. As others have noted, wireless is only accessible from the breakfast room, but this did not turn out to be a major problem.

 

Not Recommended

Trip Type: Not Provided Review 2 of 10
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Dirty hotel - old beds - pubic hairs on sheets

Let's start with the pubic hairs on my sheets. YES, they did not change the sheets on my bed from the previous guest. The room was less than 7' X 10' wide, including the bathroom. If you are taller than 5'9, your feet will hit the wall and you will have to sleep at an angle. The "free internet" is only if you are in the hotel lobby, because they did not have a router that could broadcast further (I was on the 3rd floor). The beds were so old that the springs were coming through the mattress padding in places (my back litterally hurt the following day). The free continental breakfast was cereal and frozen orange juice. It said it lasted from something like 7:00 am to 10:00 am, but when I went down at 9:00, the only thing out was the cereal and I had to ask for something to drink and they brought me a pint of orange juice from frozen concentrate. Yes, to say the least I was very disappointed and stayed the two nights I paid for and then checked out the following day and went to a more expensive hotel. If you can afford better, spend the extra money and stay somewhere else. Oh, the bathroom was recently remodeled and seemed clean, but the shower drain was slow and you had to keep the water turned down or it would run out on the floor. I stayed in room 302.

 
Trip Type: Not Provided Review 3 of 10
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Good Hotel

Hotel is extremely small, with barely enough room for two people to stay in. If you are just there to sleep, no problem. However, if you plan on being there longer or throughout the day, the hotel can feel very cramped. Very clean and good service, and not to far from the metro line.

 
Trip Type: Not Provided Review 4 of 10
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Pleasantly surprised

This was my second trip to Europe, first trip to London. Based on the experiences of my first trip, maybe my expectations were low. But we were quite pleased with this hotel. The room was nicely appointed and more upscale than we expected. It seems to cater mostly to business travelers. Very conveniently located near Victoria Station. The rate was much higher during the week than on the weekend. We were traveling on a limited budget, and we had to choose somewhere else for when we returned later in the week. So the weekend rate seemed quite a bargain. I'm not sure I would have been so pleased with the weekday rate!

 
Trip Type: Overnight Stay Review 5 of 10
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Close to Earls Court Tube Station

Nice clean hotel. Tiny shower, very european amount of space in the hotel. Face it Americans are spoiled and want lots of space. For the price we paid and location of the hotel, I was very satisfied. Earls Court has lots of Amenities close by to this Hotel.

 
Trip Type: Not Provided Review 6 of 10
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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London's Hotel?

The rooms are very small and simple as in a hostel. Furniture is cheap. Bathroom is roomy but pretty good. If you are looking for a not expansive place to sleep, in a good location, it's a good choice. Also they serve breakfest and have free internet. Friendly service.

 
Trip Type: Overnight Stay Review 7 of 10
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Not Provided Review 8 of 10
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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A place to sleep

It was literally a closet with a bed in it. Good location for the price and a lot of good places to eat close by...

 

Not Recommended

Trip Type: Overnight Stay Review 9 of 10
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (2)
No (0)
overbooked or bad planning

I booked a room at the Westbury Hotel in London, but upon arrival, was told that due to a problem, we had to go to "another hotel" and that a man would drive us there. This hotel, the Wedgewood, was pretty dumpy and not welcoming; we didn't feel comfortable there and had to seek lodging elsewhere. This was not a good experience at all.

 

Not Recommended

Trip Type: Overnight Stay Review 10 of 10
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (1)

Guest did not leave a comment.

 
 
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