Tropicana Hotel and Casino - Las Vegas
- Recommend
- 59%
from $29.00
Lowest avg. nightly rate
This rate first available on Wednesday, Nov 25
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Review Details for Tropicana Hotel and Casino - Las Vegas:
- 62% Recommend
- 3.4 Average Rating
- 337 Guest Reviews
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- All (337)
- Recommended (210)
- Not Recommended (127)
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Recommended
Trip Type: Romance Review 1 of 339pool closed!!!
For the price, everything was great... but they should let people know that the pool is closed for remodeling!!! We had our hopes up about going into the pool after a few glasses of wine to just relax....:( Plus at check inn, they even told us the hours of the pool, and when my boyfriend and I went to the pool ( a long walk from our room too) it was closed!!!!
Not Recommended
Trip Type: Romance Review 2 of 339They do charge a Resort Fee!!
They charged us a resort fee even though the pool was closed for renovations. Many other hotels in area without fee!
Recommended
Trip Type: Romance Review 3 of 339Great room for the money
Got free tickets for a show too.. The room needs a little sprucing up but it was clean..
Recommended
Trip Type: Romance Review 4 of 339Excellent value
For the rate we got, and knowing this is an older hotel we were prepared for it to be a little run down. We were very pleasantly surprised at how well kept it is. They were painting and doing repairs during our visit. All in all great value...friendly staff, clean rooms, right on the strip, and close to the airport. Would recommend and will return again.
Not Recommended
Trip Type: Romance Review 5 of 339Needs Improvement
Although the hotel is going through renovations I was not expecting it to be in such bad condition. Yes, we got a great deal and it is in a great location, but for what we got I would have paid some extra money to stay in a place that was going to be cleaner. Both the bathtub and the bathroom sink were clogged, there was hair all over the floor from the previous guests and there were signs of male bodily fluids on the carpet!! It was disgusting. To top it off we were charged a resort fee. I thought I had paid off my room in full and when I got home I had an additional charge on my credit card for things I never used. I don't think I would ever consider staying there again...renovation or no renovation. I definately would not recommend it either.
Not Recommended
Trip Type: Romance Review 6 of 339Beware! Old and Outdated. In the Midst of Renovation
I had stayed at this hotel over 10 years ago and it felt old and rundown then. It was even worse this time. Our non-smoking room was not available so we were 'upgraded' to a mini suite that was a partially used smoking room. The room reeked of stale smoke. The bathroom tile was dingy and stained even next to our pink toilet! The furniture was too uncomfortable and small to sit on but we had a great view and the staff was friendly. If you want to be at the end strip and don't care about odor or discomfort this is the place for you. And by the way, if you get a new room starting the Spring of '10 that we saw in the photos at check in you'll be very pleased.
Recommended
Trip Type: Romance Review 7 of 339great deal
great deal for the price, convenient to everything, would go again
Recommended
Trip Type: Romance Review 8 of 339Tropicana
The decor is pretty outdated, but the service is very friendly. We told the concierge that it was our anniversary and we recieved a free upgrade to a jaccuzi suite! The room was large and comfortable. I will definitely stay at the Tropicana again.
Hotel Response
I am glad we were able to get you an upgrade for your special occasion and hope your stay was fantastic! The renovations will be complete in spring 2010, so everything on property will be updated and state of the art. We hope to see you next anniversary!
Recommended
Trip Type: Romance Review 9 of 339Good For Money
The location was great and the cost was next to nothing. We got free tickets to a magic show and won $30 on our way out of town, which nicely covered the shuttle to airport. Was transferring from other hotel that was off strip, so last minute accomadations were easy! Also was very amused by the mirrors on walls and ceiling surrounding bed.
Hotel Response
I am glad you had a great time on your recent stay and walked away a winner! Unfortunately, the décor of the Iland Tower, where some headboard mirrors reach to the ceiling, will be changed in our renovation. I hope you come back and visit us to see all the exciting changes.
Not Recommended
Trip Type: Romance Review 10 of 339Huge Disappointment!
The room was very outdated, moldy and rusty. The carpets were discusting in the room and hallways. We could not wait to check out...
Hotel Response
I am sorry for your stay and hope that you will give us a second try once the renovations are complete. Each room will be brand new and very plush!
Recommended
Trip Type: Romance Review 11 of 339Room was warm and humid
Nice hotel, but air conditioning was not really working. We did call the front desk and they did respond immediately, but again cold wasn't fillin g our room.
Hotel Response
I am sorry for the A/C issues with your room. We are currently updating all unites as part of our property wide renovation.
Not Recommended
Trip Type: Romance Review 12 of 339Guest did not leave a comment.
Not Recommended
Trip Type: Romance Review 13 of 339Unexpected rudeness
The employees there were the rudest i've ever encountered. The lady at the check-in was the worst. She told me that there would be a service charge or 8.95 per day but not what it was for. She shoved a paper at me and told me 2 read it. she could of taken the time to tell me why i was being carged this instead she had said that it was part of the arrangement that was made with Hotels.com and that i must pay it. Had i known that I was to pay this I wouldn't have booked a room at that hotel I would have gone to a much better one further down the strip.
Hotel Response
I am so sorry to hear you encountered such off-brand customer service! I have passed your comment on to ensure coaching id done so this does not occur again. I hope you can consider this an isolated incident and not our intended levels of service.
Not Recommended
Trip Type: Romance Review 14 of 339Need improvement
Carpets were very dirty, only 3 towels for 2 people. Maids were very loud and shouting to each other in the morning.
Hotel Response
I am sorry for the issues you experienced and hope that once you called for more towels, housekeeping brought them quickly. I will ensure your suggestions about more towels gets passed on and am pleased to let you know we are in the process of getting new carpet over the entire property.
Not Recommended
Trip Type: Romance Review 15 of 339Dump
It's a dump.
Hotel Response
I am sorry that you found us to be less than satisfactory. Our total "make-over" will be complete in Spring 2010 and I hope you will give us another try. I know you will be more than satisfied!
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