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Lakes Resort & Spa by Westgate Resorts, Orlando, FL

Lakes Resort & Spa by Westgate Resorts

Star rating: 3.5 of 5
10000 Turkey Lake Rd
Orlando, FL, 32819
866-539-0036
Average Rating
4.1
Recommend
85%
1081 Guest Reviews

from $99.00

Lowest avg. nightly rate

This rate first available on Sunday, Nov 29

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Review Details for Lakes Resort & Spa by Westgate Resorts:

  • 92% Recommend
  • 4.4 Average Rating
  • 104 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.4
Room Comfort
4.5
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

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All Trip Types
(1081 ratings)
Average Rating 4.1 of 5
Business
(159 ratings)
Average Rating 4.0 of 5
Romance
(242 ratings)
Average Rating 4.3 of 5
Family
(316 ratings)
Average Rating 4.1 of 5
With Friends
(104 ratings)
Average Rating 4.4 of 5
All Others
(260 ratings)
Average Rating 4.0 of 5

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Not Recommended

Trip Type: With Friends Review 1 of 105
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 2 of 105
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 3 of 105
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel

The Lakes Resort is convenient to all Orlando attractions. The resort itself is clean and well managed. The pools were wonderful. Very pleasant atmosphere.

 
Trip Type: With Friends Review 4 of 105
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 5 of 105
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Excellent Deal

During the four days we stayed, no one came to change a light bulb in the bedroom. No one cleaned the dishes and there was no dishwasher, nor sponge or cloth to wash them with. The room was clean, though. The price was an excellent deal. Within minutes of all the attractions.

 
Trip Type: With Friends Review 6 of 105
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Great hotel

Very clean, great service, outstanding value.

 
Trip Type: With Friends Review 7 of 105
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 8 of 105
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great room for the money

Very large property, extremely busy lobby.

 
Trip Type: With Friends Review 9 of 105
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (1)
Great room and location for money

When checking in there was a lot going on and people everywhere but we checked in and out fine with the small exception of the woman who checked us out telling us she was going to be nice (in a smart tone)because she saw phone calls made from the room. NOTE: Ignore blinking message light as these were the phone calls she saw from our room as we were trying to figure out what the message was and why it was blinking. We had the studio room which was nice and enough space for the two of us but as others have said before on these reviews you can hear almost everything going on around you partially because there is a huge gap between the floor and the door. This gap is so big you can stick your hands under it therefore you hear everything going on in the hallway. The hotel is convenient to Seaworld and a walmart and i would recommend that if you want to eat out not to use the Smoke house resturant provided by the hotel because they delivered the wrong order and we wasted $12 but i would recommend going to O'Charley's up the street because the food and service was great!! Parking was pretty bad too as the place again is huge so we ended up having to walk about 2 blocks to get to our room. All together i would stay there again but i may try a place that has more convenient parking.

 
Trip Type: With Friends Review 10 of 105
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Better Parking

We went out for dinner and when we returned there was no parking for our building (nor the neighboring buildings). The security guard was very nice and showed us were we could park. Unfortunately, the parking lot was near the entrance of the complex and our building was almost the last one towards the back. If we hadn't walked the entire day at a theme park we wouldn't have minded but we were exhausted already. Did not like this one bit.

 
Trip Type: With Friends Review 11 of 105
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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great room

rooms were fantastic location was great however i called prior to our visit to see if the facility had bbq grill but when i got there there were none and check in could have been faster but overall great place conv and clean would definealy stay again

 
Trip Type: With Friends Review 12 of 105
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 13 of 105
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Very nice hotel

This was a very nice hotel, it was clean, and well furnished. It was well accomodated like a home. Me and a 3 of my girlfriends met here for the weekend, we had a great time. The only thing I didnt like was that security kept coming to our room saying we were too loud. We werent partying or anything, we were only talking and laughing. We paid our money to enjoy ourselves and not being able to laugh and joke around was kind of too strict.

 
Trip Type: With Friends Review 14 of 105
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (4)
No (0)
outstanding hotel

Everything was great! But we did have to seat throught a time shareing speach,that took hour and half.

 
Trip Type: With Friends Review 15 of 105
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
2.0
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Yes (0)
No (0)
Needs to provide better service

I wanted to enjoy my first spring break with a best friend of mine. When I saw hotels.com's website, I noticed that this hotel was a big resort and had a great night fee. I read the reviews and discussing with my friend we decided to book it. After spending time in Miami, we drove to Orlando and decided to check in the resort even though it was early to do so. When arrived at the check in/ registration counter , they said that they had our booking information for another westgate which was incorrect. After correcting the information, we were stunned to see that our room was gorgeous, given that were was a jacuzzi in our bathroom and a mini kitchenette with forks, spoons, plates and knives. The room was excellant. The bus boys and service people were of excellent help The only problem we had was that if it wasn't for our cleaniness our room would be dirty. The cleaning room service only changed our towels and never made our beds. After complaining about and was told they were going to change our sheets and make the bed, they never came. The pool were very nice and the jacuzzi too, but one night the jacuzzi had all paper and other articles in the water like plastic wrappers and straws. This was in the night around 9ish when I noticed it and the pool closes at 11:30pm. When it was our last day to check out everything went fine but I had realized that I left a shirt hanging up in the closet. After we got back to New York, I had called up to ask if they had and bottom line they stole it. Excluding all the problems that we had I really enjoyed the hotel with the location it has and all the friendly staff it provided.

 
 
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