Lakes Resort & Spa by Westgate Resorts

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Not what I expected

The hotel was a bit cheesy once you get past all the glitz and glammer of the lobby area........DEFINETLY NOT WHAT I EXPECTED.....The AC did not work like it should. the room lighting is too dim. The bathroom was probably the highlight of the room.

Excellent Resort

Wonderful service, very safe lots of amenities.

Good room for the money But....!

The resort room was good for the money and the location is very good but be prepared for a tag team of sales people to really put the pressure on you to buy one of their timeshares. We were not. The last thing we expected the night we arrived was to get tricked into some free breakfast followed by a 90 minute "tour" of the facilities. The next morning we felt like red meat in a large room full of fast talking piranha like sales people with a bell going off anytime someone bought a share. All we wanted was a clean quiet room and to start enjoying Orlando. The resort itself is very nice but be prepared!

Needs improvement

Dirty dish in Microwave

Guest did not leave a comment.

Westgate in October

Could not beat the price and what I got. Visit each fall and look for the same ersort and building. Quiet, good location and hot tub in room. Other hotels would be more expensive and provide less.

outstanding hotel

it was great, especially the price

Guest did not leave a comment.

Needs Improvement

This resort was terrible! I've stayed at this resort previously and have never had the problems I did this time. Upon arrival, our air conditioning was broken and we hear the banging to fix it while we were trying to nap from the airplane trip and car trip to the resort. That night, the air conditioning went out again. The next day, we were awaken by a phone call in the morning stating that we had lock the main door that lead to our room and the room next to us was lock. The lady at the front desk insist that we lock it and we did not even touch it. We got two more phone calls that morning stating to quit locking the door. At around 1:00 in the afternoon, it started to rain. The entry way to our hotel room and the room next to us was flooded. When I opened the door, the door frame dripped with water and the guy staying next to us was mopping up all the water. The smoke alarm kept going on and off due to the fact that it had to be disconnect to prevent electrical problems. The washer and dryer that I had to use was located on the third floor and I was not able to leave the dryer because it would kick off after about 5 minutes of use. I am not very happy with the quality of this resort and would not recommend it to anyone.

Worth staying

The room was very nice and we had a good view of the Disney fireworks at night. The only problem we encountered was the air conditioning. No matter what you set it at it kept going back to a warm 76 or higher. The workers were very friendly and helpful. Other than the air conditioning the resort was great.

Outstanding Accommodations

After check-in my husband and U attempted to shower;however, water pressure was very low. I contacted guest services and almost instantaneously a maintenance worker was knocking at the door. The service is exceptional and friendly. Keep up the good work!

bad service

they painted in the next room and you could smell the fumes, the air conditioner stopped working the next day. Overall the room was stingy and smelly, it did not meet my expectations at all. Most of all service was horrible.

GOOD DEAL

Parking is the only bad thing I can say about this place.