Omni Royal Crescent Hotel

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great room at a very nice hotel

My partner and I were in New Orleans to attend Southern Decedence, over Labor Day weekend and had a very nice stay at the Omni Royal Crecent. The front desk staff were efficient and very helpful. The room was clean, well appointed and comfortable. The hotel is an easy walk to the French Quarter. The only negative comment would be the roof top spa was pretty grungy looking and since it was so hot and humid in N.O, the thought of sitting in a hot spa was not appealing.

great hotle for the price

I loved the room although it was very cold, but for me perfect. The location is great and the rooms clean and very nice. The only draw back is the price of parking.

Not usual Omni quality

If you are expecting decent size rooms or a microwave... not here. The rooms were very small, no microwave, tiny fridge, shower door only cover half the shower so the whole time your in the shower your trying to figure out how not to get water splashed all over the floor that you cant even just enjoy standing there after a long day. You do however get premium channels and the location is smack dab in the middle of the convention center and superdome. If staying awhile i would stay somewhere else. For one night, it would be okay.

great room for the money

This hotel was attractively priced and in a great location. We were able to park on the street and left the car there until we left for home. The room was clean & staff was accomodating. I would stay there again & would recommend it to friends.

We liked it but . . .

The room was outstanding, but the hours of room service were disappointing. One night the hotel hot tub was cold. We normally prefer the Omni Royal Orleans because of the range of services and amenities, but this was very nice. I might not stay there again, because the one thing I really need in warm weather in New Orleans is a pool for swimming . . .

Over-Priced

Hotel was nice, but not as nice as I thought it would be. One shower-door, what is up with that ?? , which caused massive amounts of water everywhere while showering. Booked a "smoking" room and found out at check-in that the entire hotel is "non-smoking". Over-charged for parking. No refrigerator, except for the locked wet-bar, (good thing I brought a cooler), only wastebasket in room under desk, not one in bathroom,(kind of odd).

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Great Hotel

The rooms and the lobby are nicely done with marble. It's within 2 blocks of where part of the French Quarter begins. The only thing that was bothersome to me was that a guest, with a car, must use valet parking. I did not like this for two reasons: 1. It added $25.00 per night to my bill. 2. I like the freedom to go to my car and put items in or take items out whenever I choose.

Needs Improvement

I have to say all the hotels I ever stayed in this was the worst one. I requested a room with double beds, instead they offer a room with a hot tub. Due to the fact there was only 7 Double beds room in the whole hotel. I asked for a roll away bed, but of course their out of roll away beds. Now this is the worst part. After paying for the room with hotel. com the hotel charges a extra $1000.00 for the room, once again they don't know how the charges was applied to me. 4 days later I'm still waiting on my money to be credit back to my account. On top of all this drama the hotels couldn't provides us with any kind of face towels, supposedly they were all messed up. You are a hotel go buy some more. The hotel also have no ice machines on no floors, vending machines of coke machines, we couldn't even get a trash can for our room. I'm don't have time to really write how I feel about the OMNI, just try to provide you with some insight of my experience at this hotel

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