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Omni Royal Crescent Hotel, New Orleans, LA

Omni Royal Crescent Hotel

Star rating: 3.5 of 5
535 Gravier St
New Orleans, LA, 70130
866-539-0036
Average Rating
4.4
Recommend
88%
67 Guest Reviews

from $206.00

Lowest avg. nightly rate

This rate first available on Thursday, Dec 10

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Review Details for Omni Royal Crescent Hotel:

  • 90% Recommend
  • 4.4 Average Rating
  • 20 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.5
Room Comfort
4.5
Room Cleanliness
4.6

Nothing is more important than the opinions of our guests.

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All Trip Types
(67 ratings)
Average Rating 4.4 of 5
Business
(15 ratings)
Average Rating 4.3 of 5
Romance
(20 ratings)
Average Rating 4.4 of 5
Family
(5 ratings)
Average Rating 5.0 of 5
With Friends
(13 ratings)
Average Rating 4.1 of 5
All Others
(14 ratings)
Average Rating 4.9 of 5

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Trip Type: Romance Review 1 of 21
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 2 of 21
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Great Value

This Hotel is a Gem, it has everything you need in a modern setting, The only issues that you need to be aware of is Parking is not Free, Water leaks from the shower glass, and the swimming pool is so small, but other than that the Hotel is great.

 
Trip Type: Romance Review 3 of 21
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Excellent Choice

This was my first visit to New Orleans and this hotel definitely exceeded my expectations. Initially, the only downside was the outrageous nightly valet parking fees, but I soon realized that was normal. The location was great and within walking distance of the entire French Quarter. I also have to say that the employees were extremely helpful!

 
Trip Type: Romance Review 4 of 21
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Perfect Wedding

My now husband and I rent a room for our wedding, which we decided to get married only 3 weeks after knowing each other, and found this to be the perfect location to the wedding chapel and in our price range. We arrived a little late, the service was excellent and they even competed a a bottel of wine for the wedding night. It was a wonderful room and we had a wonderful time.

 
Trip Type: Romance Review 5 of 21
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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great bed

great bed and location. close to everthing we wanted, casino,frenchquarter,dining and shopping. one block from st. charles trolly.

 

Not Recommended

Trip Type: Romance Review 6 of 21
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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unexpected changes

I booked this hotel through Hotels.com, paid for it through them as well. When I arrived to the hotel all I wanted to do was check in and get up to the room. I was told that since was using my check card ( that has visa on it) that I would have to put another $50 a night on the card. The $50 was incase I ordered room service, valet parking, made phone calls or pretty much charged anything to my room. So in short I was now $200 less with my spending money and they tried to charge it to my account twice.

Hotel Response

We do apologize for the charge to your debit card. It should have been a hold on the card, not a full charge. We regret the error and hope it was resolved quickly.

 
Trip Type: Romance Review 7 of 21
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
2.0
Room Cleanliness
5.0
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Great Location, Good Price

This hotel was a good price for the great location. Decor and service typical of what you expect from an Omni. Unfortunately, I have to give a rating of '2' for room comfort. The air conditioner just could not compete with the New Orleans heat. We had a very warm room each day and all through the night. Also, the shower door only covers half of the tub and so half of the water ends up on the bathroom floor leaving a very slippery marble surface. Location made up for these issues, though.

 
Trip Type: Romance Review 8 of 21
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Pleasantly Surprised

I was afraid that the pictures on the website would not reflect the true hotel, but all worries were put aside when we arrived. My wife and I had our wedding anniversary at the hotel and felt very satisfied with our choice. The only thinig we wish this hotel had was a pool. The jacuzzi was not used due to the hot weather temperatures outside which made it undesirable at the moment. I would definitely recommend this hotel for anyone wanting a hotel with class that is affordable.

 
Trip Type: Romance Review 9 of 21
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 10 of 21
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
"Great Hotel"

My fiancee' and I really loved the hotel. The location was within walking distance to all the great hangouts French Quarters, Landry's etc. Nice touch on the use of the bath robe. Real Nice.

 
Trip Type: Romance Review 11 of 21
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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wonderful

beautiful room, wonderful staff, in a perfect location. would definitely stay there again!

 
Trip Type: Romance Review 12 of 21
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great place to stay

No hotel is perfect but for the price, this one is pretty close. My partner and I stay one night, April 23, and we loved it. Our room was a corner room with a great view. The hotel is nice, clean, and quiet. Only two blocks west of Canal St. I highly recommend this hotel and will stay there again.

 
Trip Type: Romance Review 13 of 21
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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We liked it

The staff was great. The room was clean and smoke free. And the hotel was close but not too close to the French Quarter. We would go back there again.

 
Trip Type: Romance Review 14 of 21
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (1)
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Good location, not a 4 star place

Hotel was in a great location, within walking distance to everything. Price was decent. Service was weak. There is almost no lobby, and people are rarely at the desk. The bar serves a good happy hour price, and the bartender was very pleasant. If you are looking for a hotel that won't bother you, and is near everything this is your place. If you want 4 star comfort and service, this is NOT where you need to stay. For us, it served the purpose of our stay.

Hotel Response

Thank you for your review of the Omni Royal Crescent. We're sorry that our service was not up to our standards. We want every guest to have a great experience, and we will review your comments with our guest services staff. We're glad to hear you enjoyed the service in the bar. We hope you will stay with us again next time you are in New Orleans.

 
Trip Type: Romance Review 15 of 21
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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absolutely beautiful hotel

it's an omni, so I thought it would be nice, but it exceeded my expectations. It was one of the nicest rooms I have ever stayed in.

 
 
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