Cosmopolitan Toronto Centre Hotel and Spa

Modern Comfort

We stayed at the Cosmopolitan in September and were very impressed. The hotel itself and our room were clean and comfortable. Within walking distance to major attractions, public transit and grocery stores. The staff was very helpful, able to answer all our questions. We felt they went above and beyond to make our stay less stressful. We used the underground parking to save some money instead of their valet service as we relyed on public transit to get around. The car was within walking distance so we could get to it if we needed.

Very Nice

Great Service, Nice and Clean. Beautiful Room.

Relaxing and Rejuvenating

We especially liked the decor of the room with the hardwood floors and clean, contemporary furnishings. It was a beautiful and convenient kitchen. The incense and gems for the turn down service were wonderful. We really considered it a great find. We could walk easily to CN tower, entertainment or the Eaton Center. Valet service for the car was a drawback, since we had to make sure we had everything out of the car that we might need because we had no access to it and we did not really know where it was parked. We ended up needing the car more than we thought in our three day stay. The staff was very helpful. I made the mistake of reading somewhere that the continental breakfast buffet was included with the room and we got charged for it because they said it was not included for our reservation. We would not have used it, had we known, because the only thing we couls eat from it was the fruit and a cup of tea. We would absolutely stay there again!

Outstanding Hotel

Great for relaxing, nice wine bar; limited food choices.

Great Hotel!!

We loved this hotel from the moment we got there. The staff was very friendly and helpful. The only downside was all the city noise at night, but you would get that at any hotel that was situated in the city. The turndown service was nice, especially since they left a surprise on our pillows and some lovely incense for us to burn. We lit the incense and played the complimentary relaxation CD at bedtime. It was a wonderful hotel. Highly recommend you stay at if you go to Toronto.

A funky and cool way to stay in T.O!

We stayed in the deluxe 1 bdrm and the decor and zen feel was quite cool. We really got the "living in the city" feel from the condo-like room. The only real negative I can report on is the amount of light coming in to the bedroom... far too much for my taste. They need to invest in some true black-out shades in the bedroom.

Great hotel for money

Location is very good, right in the middle of downtown. You can walk to almost anything in 20 minutes or take a subway across a street. Very cosy and "small" hotel. It has about 24 floors, but only 3-4 rooms on each floor. At first we got a room on 23 floor facing bay area. view was fantastic, we can see bay, city, airport... very,very nice... But then we moved to 18th floor facing city. This time all we could see was a building across a street. So, if you can afford to pay little extra for a higher floor (20-24) with Bay view-get one, you'll not be disappointed,otherwise get this hotel only if you found very nice,cheap deal. Rooms we stayed in was studios, so we were able to cook from time to time. Even thou it's in a downtown area, it's not noisy. Bottom line, if you found bargain-get it!!!

Great hotel, friendly staff, excellent location

The overall experience was fantastic. We arrived at the hotel about 9:30am as we had an early flight. We thought we'd see if our room was ready and if not drop our bags and head out to get some breakfast etc until check-in time which was at 3pm. There was no room available for our booking but we were upgraded to a suite and got a complementary breakfast thrown in! More fantastic was, for the time of the morning and our tiredness, the attitude of the staff, they were very friendly and uplifting. The comment about the staff applies to not only the lovely lady who checked us in but also to others we asked for directions, places to eat, general information etc. The room was clean, the fixtures/furnishings were all in great condition, the AC worked great and the bed was comfortable. Our only (very) minor gripe was, in the morning when the sun came up, even with the blinds closed, the room was bright. Myself and girlfriend cannot really sleep without a dark room.

good location, very friendly staff

overall this hotel was convenient and good. Few things...beds were of high quality but very, very firm. Seating in the livingroom not very comfortable for my husband who is tall. Beware of a lot of little extra charges....ie: dish soap, parking, internet, etc. But for being a boutique hotel in a large city the quality of staff, cleanliness, and service was superb! The few things I listed were little inconveniences but didn't detract from our vacation at all.

Okay

This hotel was okay for the money. In a good location - except it is down a small side street. Thought the hotel would be bigger according to the pictures. Very small rooms but nice view of city. One bedroom suite was very worn - scratches on walls and furniture. However, the room was very quiet and the staff were very nice.

Great room for the money

Great hotel stay and best view if you get a chace to have a room facing bay side starting from 18th floor and up. If you have simple room below 18th floor you'll have a dark room facing a bulding just across a street without ANY view. So, if you can you better spend lil. more money and get yourself a room higher than 18th floor!

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Outstanding Hotel

I will never stay anywhere else. I came across this Hotel on line, and was pleasently surprised. We were very happy with the service and the room was incredible, very sheek, very clean. The staff seems very happy to work there, and very attentive. I highly recommend this Hotel, and have passed the experience on to my friends and family. A special Thank to one of its employees, Jason, whom was a great host.

C'est Fantastique !

This hotel was intriguing because of the zen qualities that were advertised -- and wow did it deliver! Everything about this place was great, including the friendly, helpful staff, the secure elevators, the suite's decor and amenities (flat screen, incense, bubbling fountain, the decor cannot be beat---and clean, clean, clean), the room service, bath products, fluffy robes and yoga mats, etc., etc. Great mini-bar, too! Close to everything downtown: we walked to dinner, clubs, and breakfast. We were there for just one night, but I cannot wait to go back for a longer stay. I have stayed at several other properties in Toronto, none which have captured my interest as much as the Cosmopolitan Toronto.