Doubletree Hotel Chicago Magnificent Mile

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loved it

i was really impressed with this hotel.. loved the warm chocolate chip cookie that we got when we first checked in.. the room was very clean and comfortable.. the only complaint that i had was the fact that i had to pay for the wireless internet if i wanted to use that.. but i suppose you'll have that.. i was very pleased with this hotel and will probably stay in more doubletrees for other trips

Limited Room Service Menu

After 10:00PM on the weekends there is only 3 items available on room service...very limitied

Labor day weekend

Hotel room was great, location good, shower very nice but elevators were down on Monday when everyone was checking out. Waited 15 minutes, asked a maid to let us use service elevator. D4 saloon across street has great brunch

needs improvement

Two night stay with no fresh towels or room cleaning until we requested it. When we asked for trash to be picked up, we were given trash can liners and emptied the trash ourselves. We requested baby cribs two days before arrival and had to repeat the request upon arrival. One of the two rooms was not ready at the 3:00pm promised time.

Concierge is not helpful

The hotel was nice enough. Great location. They could stand to remove/clean the heating vent in the bathroom that looks pretty nasty. But overall, it's an OK place for a chain hotel. Don't expect the concierge to help you though. The guy on duty when we were there had no idea where one the Chicago Theater was. That's one of the primary theaters in Chicago. And he wasn't aware of the concert there, which was a big one and a four-day stint. We thought it was funny that he had a button on that said "Catch me at my best." We wondered when that time might be... The other concierge had little or no personality and didn't really seem interested in answering my simple questions. That's the downfall of staying at a chain hotel I guess.

Excellent Hotel

Bags took a while to get up to room but other than that a fabulous experience.

Great location

Everything was great about this hotel. We parked at the next parking structure instead of the hotel, which saved a bit of money. Didn't like finding a charge on our credit card for something we didn't use.

Very comfy beds! Great location, friendly service, but no free internet!

Great place, highly recommend. Would have been great to have internet though for work. Great location for dining, shopping, etc. Pool is nice but there is no hot tub. TV's also are old an need to be replaced. Cookies upon check in may be the best I have ever great. Great idea! And the beds....wow. I would have to say that is one of the most comfy beds I have ever slept on. The hotel staff is also very friendly and accommodating. Great price for the room. Enjoy!

One of Chicago's Best!

Cookie snacks and the beds and bathroom was huge with a double sink. And good water pressure in the shower.

Nice Hotel

Pleasant staff, nice clean room, good location. Our "lake view room" only showed about a foot of lake between buildings. (wouldn't spend the extra money) And had to pay for internet... otherwise pretty good for the money.

outstanding hotel

i only wish it didn't cost $40 a day to park.[24hr}

Location, location...

Great location and hotel. Only comment is that there needs to be a shelf or stand for toiletries in the bathroom.