The Westin Grand Vancouver

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Terrific Service

From the moment we checked in our expectations were exceeded - we were upgraded to a nicer room (before they even knew it was our anniversary) and the valet and concierge were incredibly helpful. The location is okay and good for going to some nice restaurants in the area and within walking distance of Robson Street shopping; however, if we were going to do it over, we might stay at the Westin in the marina b/c the location is fabulous, right next to Stanley Park.

Include Internet

Everything was outstanding in this hotel. In this era, NOT having free internet in the room is ridiculous. It can't be a bandwidth issue since studies have shown most people don't use it. Since telephone service is not a revenue stream anymore, they're just trying to make money via the internet access. Many of my colleagues will be boycotting these hotels that charge for internet.

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Fantastic Hotel

This hotel is conveniently located in downtown Vancouver with easy access to all transit and activities. The hotel staff was very polite and helpful with everything. I would highly recommend this hotel.

Grand Westin Vancover

The hotel was very nice, the major problem I had was the cost of breakfast $46 and the price of parking $26 a day. I would not stay in this hotel again due to these extra cost.

Outstanding Hotel

Our hotel room was spacious and luxurious. The bed was so comfortable I could have stayed in it all day each day of my visit. The staff was very friendly and helpful. I will definitely stay there again when in Vancouver.

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Needs Improvement

The location was great, and within easy walking distance to downtown, Gastown and Yaletown. The corner room arrangement was nice, as well as the kitchenette. However, the Heavenly bed was not "Heavenly"; the comfort was on top and not underneath ones' body. Also, having stayed five nights, we requested a three hour courtesy check-out; they wanted to charge for one and one-half hours of this time. We are still in search of a better bed.

Excellent Place to Stay

This hotel is located in a very convenient location. The staff is extremely friendly and knowledgeable. From the time we checked in to the time we checked out, we received excellent service from everyone. I highly recommend this hotel.

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Great hotel at a great price

I chose this hotel based on the majority of positive reviews, and I do not have a single regret. There are one or two negative reviews, but I honestly can not relate to them. The room was very clean, super comfortable, had amazing views of the city and the mountains, and I found it to be within easy walking distance to Yaletown and the Robson shopping area.

Good location

The hotel location was reasonable...it was on the far end of Robson Street so you had to walk several blocks to reach main shopping/dining areas. We have stayed at Westin in the past (usually Hawaii) and were disappointed with service and cleanliness of this location. I guess it is the difference between a resort and city destination. I will probably try other hotels before I go back here.

Best Hotel Stay in Years

The Westin Grand Vancouver was absolutely amazing. My girlfriend and I locked up a discounted rate over Valentines Weekend and were blessed with the top floor of their executive suite. The windows from feet to ceiling were incredible. The view overlooking the city, and skyline was a rare treat. In the afternoon we received complimentary voss water and fruit, and every morning we racked up hot food from the kitchen and the continental breakfast for free. The service at the Aria restaurant was the best I've had in quite some time. I really can't say enough for this hotel, and would highly recommend anyone who's even considering it.