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Best Western Summit Inn, Niagara Falls, NY

Best Western Summit Inn

Star rating: 2.0 of 5
9500 Niagara Falls Blvd
Niagara Falls, NY, 14304
866-539-0036
Average Rating
4.0
Recommend
92%
12 Guest Reviews

from $60.00

Lowest avg. nightly rate

This rate first available on Tuesday, Dec 1

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Review Details for Best Western Summit Inn:

  • 75% Recommend
  • 3.8 Average Rating
  • 4 Guest Reviews
Hotel Service
3.8
Hotel Condition
3.5
Room Comfort
3.5
Room Cleanliness
3.5

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All Trip Types
(12 ratings)
Average Rating 4.0 of 5
Business
(0 ratings)
Average Rating 0.0 of 5
Romance
(4 ratings)
Average Rating 4.0 of 5
Family
(4 ratings)
Average Rating 3.8 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(4 ratings)
Average Rating 4.2 of 5

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Recommended

Reviewed by a hotels.com guest on August 28, 2009 Trip Type: Family Review 1 of 4
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Comfortable, convenient, and well-maintained

This hotel exceeded our expectations. The hotel was well-maintained, the staff were very courteous, and for the money we paid, the value was exceptional. A good indoor pool and a sumptuous complimentary breakfast are good value-adds as well.

 

Not Recommended

Reviewed by a hotels.com guest on August 23, 2009 Trip Type: Family Review 2 of 4
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
1.0
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Not so great

Our room reeked of urine. The rest of the hotel smelled like an ethnic cooking fiesta was taking place right there in the lobby. It was absoulutely nauseating! In addition, the hotel was not as close to Niagara Falls as we would have liked. There are other hotels on the NY side of Niagara Falls, within walking distance. On the plus side, the pool area & fitness center was nice. The stay also conveniently includes a breakfast spread with juice, cereal, breakfast breads & waffle maker.

 

Recommended

Reviewed by a hotels.com guest on June 26, 2009 Trip Type: Family Review 3 of 4
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Pleasant staff

Everything was fine - except the room smelled a little musty. The exhaust system in the bathroom was not working. The beds were VERY comfortable and the breakfast was sufficient. The breakfast attendant was very efficient.

 

Recommended

Reviewed by Shrawan S from State College on June 3, 2009 Trip Type: Family Review 4 of 4
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Good one for the price

Everything in this hotel was good (room, cleanliness, arrangement etc), just one thing was that the AC in the room was not working. It made the room completely stuffy. Otherwise, it was a good stay.

 
 
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