Hesperia Sant Joan Suites

Great hotel even though away from city center

The hotel staff was very friendly and helpful. The rooms are large and comfortable. The location is far from where the Barcelona action is but we have no problem at all taking the tram which is just one block away and then tranferring to the Metro. It only takes about 35-40 minutes to get to La Rambla. The tram is very clean and modern. Also, one can get a discount by booking the breafast buffet the day before for a very reasonable price of 8.5 Euro. It was a nice place to stay and you get to see the real Barcelona too.

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Nice staff

Very nice staff

Service with a Snarl

English-speaking tourists beware! Although the night staff of this hotel appears to be highly proficient in the English language, they appear to resent having to use it. We found the evening desk clerk to be sarcastic and at times, insulting. Since the Hotel restaurant is closed on weekends, we had to seek food elsewhere. There are no decent restraunts within walking-distance for families with children, so we ordered pizza to be delivered using a firm that the Hotel recommended. They refused to place the order for us (even though the employee answering the pizza company's phone could not speak English), and when 1 of the pizzas arrived burned, they initially refused to help us communicate with the restaurant. They only did so begrudgingly after the restaurant asked that I have them call. 90 minutes later, we got our replacement pizza. If you want to drink a beverage from the honor bar, you have to take it down to the front desk to use a bottle opener. The Hotel is located off of the highway, in an area undergoing a lot of construction, so it is very isolated. We stayed 1 Saturday night, and heard what sounded like fireworks going off and several loud explosions during the night. To get to the Metro, one has to walk about 7 blocks to get to a tram station with an automated ticket booth (be sure to have lots of change or a credit card with a PIN number, and again, brush up on your Spanish, as there are no other languages offered by the machine) and ride the tram to the closest Metro station. We wound up hiking back to the Hotel and taking a taxi into town-about 13 euros. I would NOT recommend this hotel to families or anyone who would like easy access to dining or transport into downtown Barcelona. We did not feel particularly safe here, and the night staff was very inhospitable.

from California's perspective

It is about 35 minutes by TRAM and METRO to get to downtown. NOTHING close as far as resturants! Hotel is in a residential area. We were hoping to be closer to downtown but worked out okay cause TRAM was close.

What a pleasant surprise

As I scanned hotel.com for rates and read reviews, I was dubious. But....for the price....as compared with Euros, it was a gift. We had two huge rooms, kitchen, living room and huge bedroom. The European flavor, ceramic floors, marble sink and bath, I was overwhelmed. Restaurants are not convenient, but we found a lovely pastry shop around the corner, not expensive, and someone spoke English We ate there every nite, sandwiches of course, but hey, we were in Europe, and that's what counted. My partner has difficulty with his legs, and the bus was right in front of the hotel to downtown Barcelona. Don't miss this hotel because of the distance to town. (approximately 40 minutes, but consider it sight seeing.

Great room for the money

A little bit of traffic noise but we were on the highway end of the Hotel. Very good service and clean. The price is great. The king size bed was firm.