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Hilton Washington Embassy Row, Washington, DC

Hilton Washington Embassy Row

Star rating: 3.5 of 5
2015 Massachusetts Ave NW
Washington, DC, 20036
866-539-0036
Average Rating
4.1
Recommend
83%
127 Guest Reviews

from $135.00

Lowest avg. nightly rate

This rate first available on Friday, Dec 11

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Review Details for Hilton Washington Embassy Row:

  • 80% Recommend
  • 4.2 Average Rating
  • 35 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.1
Room Comfort
4.3
Room Cleanliness
4.4

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All Trip Types
(127 ratings)
Average Rating 4.1 of 5
Business
(35 ratings)
Average Rating 4.2 of 5
Romance
(9 ratings)
Average Rating 4.1 of 5
Family
(15 ratings)
Average Rating 3.8 of 5
With Friends
(19 ratings)
Average Rating 4.1 of 5
All Others
(49 ratings)
Average Rating 4.1 of 5

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Trip Type: Business Review 1 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great little details

The location of this hotel is great!. The bathroom is a little bit uncomfortable, but nothing that you cannot put up with. What I really liked was the free-of-charge business center, and a couple of other little details. For instance, I needed a stamp to mail a letter, and they have it. ( 44 cents). I got a headache and asked if they have tylenol and they had a twin pack ($1.00). They hold a package for me even after I had checked out. So I recommend this hotel.

 
Trip Type: Business Review 2 of 35
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 3 of 35
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Hotel needs remodel of interior and staff

The staff was just not trained or experienced. Not once when I entered and existed the hotel did anyone say hello or give me a smile or nod. They would not even open the door when I was approaching to leave or enter the hotel. When I approached the front desk staff within an hour to report the ice machine not working on my floor I was told in a very "short" tone to use the ice machine on another floor. The rooms are simply out dated and need upgrading. My room could not have been any smaller or it would have been a closet. The safe in the room was like an old time ice box. The Hilton Company needs to revamp immediately or sell it to the Comfort Inn or Motel 6.

 
Trip Type: Business Review 4 of 35
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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great location

right off the red line at dupont circle. Good restaurants and shopping area.

 
Trip Type: Business Review 5 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 6 of 35
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Nice place in a great neighborhood

Decent rooms, excellent neighborhood, close to Metro (subway) stop. It is in the Dupont Circle area where there are lots of local shops and restaurants within walking distance. The rooms are reasonable, but not fancy. Bathrooms are a little small. Nice pool on roof with a view. Our AC had problems which they could never fix, but I'm sure this is not a common problem.

 
Trip Type: Business Review 7 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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great location

Its terrifically close to the metro and the neighborhood feels very safe, even late night. I also like that the Subway sandwich shop (just a block or so up) is open till midnight for those dinners missed because of late night meetings! great location. the only thing I would say against it was that the wall seemed awfully thin. I heard all conversations from neighbors and their TV.

 
Trip Type: Business Review 8 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (2)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 9 of 35
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Great location, but they are cutting services

I enjoyed my stay and was pleased with staff, room, and proximity to the Metro. It is important to note that the hotel is cutting back on services like room service and newspapers to save money. Example: They no longer have room service after 10pm and breakfast starts later.

 
Trip Type: Business Review 10 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 11 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Highly recommended

Very comfortable and clean room. Extremely helpful staff. I really enjoyed my stay.

 

Not Recommended

Trip Type: Business Review 12 of 35
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (2)
No (0)
Hilton Embassy Row - could be better - needs help!

Not what I expected from a Hilton. Tiny room, needed new paint and better and more furniture (if there had been room for another chair!) No mini-bar, no hair dryer in the room, no robe or other amenities although it was a nice enough remodel, but not up to the usual Hilton standards...

 
Trip Type: Business Review 13 of 35
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 14 of 35
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Size of room

Rooms small for what we paid.

 
Trip Type: Business Review 15 of 35
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (2)
No (0)
Fabulous location, very pleasant accomodations

I got a great rate for the dates I needed. The room was small, but very comfortable. The restaurant in the hotel is disappointing, but there's a lot of restaurants to choose from nearby, including famous Nora's.

 
 
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