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Sutton Place Hotel, Toronto, ON

Sutton Place Hotel

Star rating: 4.0 of 5
955 Bay St
Toronto, ON, M5S2A2, CA
866-539-0036
Average Rating
4.3
Recommend
90%
51 Guest Reviews

from $171.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 19

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View important information about: Renovations

Review Details for Sutton Place Hotel:

  • 80% Recommend
  • 4.4 Average Rating
  • 5 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.8
Room Comfort
4.6
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(51 ratings)
Average Rating 4.3 of 5
Business
(15 ratings)
Average Rating 4.6 of 5
Romance
(7 ratings)
Average Rating 3.6 of 5
Family
(11 ratings)
Average Rating 4.1 of 5
With Friends
(5 ratings)
Average Rating 4.4 of 5
All Others
(13 ratings)
Average Rating 4.5 of 5

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Trip Type: With Friends Review 1 of 5
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 2 of 5
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent hotel

Great hotel, excellent location,great deal. The staff was very friendly and helpful.

 

Not Recommended

Trip Type: With Friends Review 3 of 5
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel but the pricing needs to be re-thought

I booked this hotel for a great price for two nights, and thought I got a really great deal. While the hotel itself was beautiful and in that respect I did get a great deal, my issue was with the rest of the hotel charges. Their parking prices were outrageous, more than twice what I was expecting to pay from previous experience at other hotels of the same quality. Also, the cost of internet was ridiculous. I have never paid for internet during a hotel stay, that cost has always been included in the room. In all, I ended up paying for almost an extra night just to park my car there, I refused to pay for the internet after finding out how much I was going to pay for parking. I would stay at the hotel again, but only if the parking fees were reduced by at least half, and the internet was free. If I had known I would be paying that much, I would have booked at my favorite hotel which was charging a lot more per night, but parking is cheaper and the internet is free.

 
Trip Type: With Friends Review 4 of 5
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Nice Place

The hotel was in a very good location close to both major subway lines and close to the Yorkville area and down in the business area. Parking rates were high but compared to others may be similar.

 
Trip Type: With Friends Review 5 of 5
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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