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Sutton Place Hotel, Toronto, ON

Sutton Place Hotel

Star rating: 4.0 of 5
955 Bay St
Toronto, ON, M5S2A2, CA
866-539-0036
Average Rating
4.3
Recommend
90%
51 Guest Reviews

from $171.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 19

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View important information about: Renovations

Review Details for Sutton Place Hotel:

  • 82% Recommend
  • 4.1 Average Rating
  • 11 Guest Reviews
Hotel Service
3.9
Hotel Condition
4.4
Room Comfort
4.5
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(51 ratings)
Average Rating 4.3 of 5
Business
(15 ratings)
Average Rating 4.6 of 5
Romance
(7 ratings)
Average Rating 3.6 of 5
Family
(11 ratings)
Average Rating 4.1 of 5
With Friends
(5 ratings)
Average Rating 4.4 of 5
All Others
(13 ratings)
Average Rating 4.5 of 5

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Trip Type: Family Review 1 of 11
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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"Convenient hotel"

It has easy access to restaurants, Tim Horton's is just across the street. St. Basil's church is within our reach, we're able to hear mass. The hotel is clean and the staff were helpful. It's highly recommendable!!!!

 
Trip Type: Family Review 2 of 11
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great Room For The Money

Before we booked this hotel we had read a few reviews that talked about the expense of parking and the cost of the internet service. Self parking was $25.00 CAD per night and internet service was $16.00 CAD per night. These are pretty typical charges for staying at a downtown hotel in a major city anywhere and given the cost of the hotel room per night still made the hotel a good deal. Once we were there the car pretty much stayed parked since the subway system was only two blocks away and there is a major shopping center, the Eaton Place within walking distance of the hotel. I had also read about the hotel staff being rude which we did not experience at all. If you go to Toronto I would reccomend staying here.

 
Trip Type: Family Review 3 of 11
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Fire alarm problem

Unfortunately something went wrong with the fire alarm and even though it was a false alarm, it took close to two hours to turn it off in the middle of one night

 
Trip Type: Family Review 4 of 11
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Family Review 5 of 11
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Family Review 6 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel

The room was even larger and nicer than I expected. Very comfy beds and plenty of pillows, Beautiful lobby, great location, nice pool.

 

Not Recommended

Trip Type: Family Review 7 of 11
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Family Review 8 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Sutton Place at Toronto

Excellent location, very quiet, plush accommodations with good, yet expensive, restaurant.

 
Trip Type: Family Review 9 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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BEST EVER STAY IN TORONTO

The Sutton Place was recommended to us by our Daughter in law in Toronto as a convenient location to many activities within walking distance; restaurants, museums, shopping and sight seeing.

 
Trip Type: Family Review 10 of 11
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 11 of 11
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
1.0
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No (1)
Worst experiences

If you are with family I would not recommended. Room not cleans after we checked in and not correct room what we booked. Front desk not friendly. The wall in room need work, you can easily hear next room talk. Not worth.

 
 
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